CURRICULUM VITAE

Of

TSHILIDZI HAPPY MUEDI

PERSONAL DETAILS

Full Names : TSHILIDZI HAPPY

Surname : MUEDI

Gender : FEMALE

Birth Date : 01 JANUARY 1989

National ID Number : 890**********

Nationality : SOUTH AFRICA

Religion : CHRISTIAN

Home Language : TSHIVENDA

Other Languages : ENGLISH, TSWANA AND TSONGA

Marital Status : SINGLE

Criminal Record : NONE

Health : EXCELLENT

Residential Address : 67 MOSESEELE STREET

: LOTUS GARDEN

: PHASE 1

: 0008

Contact Number : 071-***-****/ 074*******

Email : adcfw2@r.postjobfree.com

Drivers Licence : Code 10

EDUCATIONAL QUALIFICATION

NAME OF INSTITUTION : WESTCOL COLLEGE

HIGHEST GRADE PASSED : GRADE 12

YEAR OBTAINED : 2010

SUBJECTS : OFFICE PRACTICE, COMPUTER PRACTICE, BUSINESS, ENGLISH,

: PUBLIC ADMINISTRATION, TSHIVENDA FIRST LANGAUGE,

: ECONOMIC AND LEGAL.

2. INSTITUTION : WESTCOL COLLEGE

QUALIFICATION : PUBLIC MANAGEMENT N4

YEAR OBTAINED : 2011

CURRENT WORK

NAME OF COMPANY : TELKOM (BLUE TECH)

POSITION : SALES URGENT

YEAR : 01 OCTOBER 2016 DUE TO DATE

DUTIES

Answering and process incoming telephone calls from external and internal Clients,

Handle telephone enquiries

Engage with relevant stakeholders

Take message as required and direct it to the relevant person

Attend all enquiry for all clients Report faulty telephones and follow up with service providers.

Generate monthly printouts of staff accounts.

Selling cell phones and land line phones,

Ordering and receiving of phones,

Register and capturing, filling, marketing and advertising, administration work.

Solving client problems

Locate costumer’s details on the system to resolve enquiries efficiently in order to provide a consistent standard of quality service.

Capturing information of the client. Render costumer services at all the time.

Maintaining an effective filling system and keep record of all the application received.

Process incoming and outgoing email.

Keep records of all cash transaction.

Count money every day before the shop closed and make sure it’s balanced.

Deposit the cash to the bank in the morning

Keep the deposit slips safe at all times

Handling all customers and clients with Batho pele principle

SKILLS

Excellent communication

Good organisations skills

Problem solving skills

Computer literacy (Excel, Word,power point and Outlook )

Flexibility

Planning and organising skills

Costumer skills

REFERENCES

CONTACT PERSON : NGUDO MABUSHA

INSTITUTION : TELKOM (BLUE TECH)

OCCUPATION : SUPERVISOR

CONTACT NUMBER : 082-******* /012*******

CONTACT PERSON : SUZAN SEEMA

INSTITUTTION : TELKOM (BLUE TECH)

OCCUPATION : MANAGER

CONTANCT NUMBER : 083*******/012*******

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