Training Manager
Resume:
Contact Information:
Email-
adcfsq@r.postjobfree.com
Phone-
LinkedIn-
https://www.linkedin.com/in/veena-gulani
Location-
Mumbai, Maharashtra, India
DOB-
Skills:
Computer Skills
Conflict Resolution
Management Skills
Report Making Skills
Presentation Skills
Software:
Microsoft Office
Clickwork
Atlas
Training Areas of Expertise:
Verbal and Non-Verbal Communication
Service Excellence
Creating Positive 1st Impression / Grooming
Interpersonal Skills
Time and Stress Management
Goals Setting
Team Management and Leadership Skills
Interview Skills
Business Etiquette
Veena Gulani
Assistant Training Manager
(Unit Training Head – S.L. Raheja)
A passionate, NABET and SQA Certified soft-skills trainer.
Work Experience:
Assistant Training Manager – Unit Training Head (Sept 2019 – Present)
S.L. Raheja Hospital – A Fortis Associate, Learning & Development, HR Department
oPlan, schedule and conduct timely HR Induction, Orientation sessions and on-the-job trainings for New Hires
oCollate the data for Training Need Identification from PMS and HODs
oPrepare the Training calendar in co-ordination with HR Head and HODs and ensure its implementation
oEnsure the measurement of training effectiveness through periodical feedback from the HODs and by Developing testing and evaluation procedures
oConduct or arrange for ongoing technical training and personal development classes for staff members
oDevelop and organize training manuals, multimedia visual aids, and other educational materials.
oPlan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
oReview and evaluate training and apprenticeship programs for compliance with government standards.
oTrain instructors and supervisors in techniques and skills for training and dealing with employees.
oCreate calendars for Employee Engagement and Employee Communication.
oEnsure that 4 major events are organized and the other activities are adhered to as per the calendar.
oEnsure that the reward and recognition program is driven as per the policy.
oCollate and Circulate the L&D Data of the unit to Corporate and Regional Offices
Annotator – Process Trainer (Nov 2015 – Sept 2019)
HERE Solutions, Global Programs, Search Annotations
oProficient Search Annotator and SME of Search Annotations Team
oTrainer and Mentor for new hires on Clickwork Tool
oProviding Trainings on Interpersonal Skills to the Search Annotation Team
oDeveloped training presentation on one of the processes in Annotations
oProvide demo sessions of project to US Stakeholders
oEET Member (Employee Engagement Team)
oWorked as Feedback SME
oManaged a team of 9 people in a year-long intra-team project, Annotation Athletics and developed a Training Presentation for one of the Processes
Education:
Welingkar Institute of Management Development and Research 2016-2018
oMBA in Finance (Distance Learning): 65%
University of Mumbai 2013-2015
oBachelor of Banking and Insurance: 73% (aggregate)
Chandibai Himatmal Mansukhani College-CHM (Mumbai University) 2011-2012
oHSC: Scored 69% (Commerce)
Pet Oxford High School (MH Board) 2010
oSSC: Scored 60%
Projects:
oProject on Islamic Banking in 5th Semester of Bachelor of Banking and Insurance
oProject on Marine Insurance in 6th Semester of Bachelor of Banking and Insurance
Certifications and Awards:
Organizational:
oAward of Operational Excellence- Q1-2018
oSelected among the top 7 teams for Innovation Pioneer at HERE
oCertificate of Problem Solving and Decision-Making Training- 8hours
oCertificate of Train the Trainer Training- 16hours
oCertificate of Self-Assessment: Being an Effective Team Member Training- 5hours 24minutes
oWon the team event, Annotation Athletics by developing a Training Presentation for one of the Processes
Academic:
oPresented with 3 awards in Intra-Collegiate Economic Convention as BEST Q&A SESSION, BEST PRESENTER OF THE TEAM AND BEST PRESENTER OVERALL
oCertificate of Extension Work (Invested 120 hours)
oCertificate of Intra-Collegiate Economics Convention
oAttended 5th International Research Conference on Retail, ICRC (2012) in DY Patil College
oAttended 7th International Entrepreneurship Research Conference (2014) in DY Patil College
oParticipated in HR Youth Conclave2014 in HR College of Commerce
oAttended seminar on Online Trading in Securitie
Additional Activities’:
Volunteer in refresher training for Grammar and Writing skills (HERE Solutions)
Volunteer with Kotak Education Foundation for Student Counselling and Coaching
Other Achievements:
1st Place, Personality Contest in “Chandi Utsav”, CHM College
1st Place, Skit on Women Empowerment, Mumbai University
Languages:
English
Hindi
Marathi
Interests:
Reading
Hosting Events
Dancing
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