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Manager Security

Johannesburg, Gauteng, South Africa
March 25, 2020

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TELEPHONE NO: +278*-***-****

DATE OF BIRTH: 24 February 1968

IDENTITY NUMBER: 680**********


NATIONALITY: South African

HOME LANGUAGE: English/Afrikaans

HEALTH: Excellent


I am a very skilled individual with various types of Management Experience including the Hotel/Casino, Telecommunications, Retail, Mining, Banking as well as other industries, which gives me a very versatile all-round Management talent to be able to adapt, evaluate and deal with all the different challenges related to managing staff, operations, facilities, guests and customers. I have Security Management, Facilities Management, Project Management and Training (both On Job and Class Room) experience, and was part of the opening team of the Park Hyatt Hotel in Stonetown in Zanzibar and have also worked in Management/Senior Management and Executive Positions in Hotel/Casino Environments in Africa, South Africa and South America. I am a technically minded, problem solving type person, with strong analytical abilities, and an eye for detail, with the ability to learn and adapt to most any situation. EDUCATION:

SCHOOL ATTENDED: Hoërskool Jan Viljoen (1980 – 1985) Grade 12 English



Technical Drawing


Metal Work


INTEC COLLEGE OF SA: Diploma Security Management

UNISA: PSIRA Grades A, B, C, D & E




Riot Control

Riot Control (Dogs)

Bush Course (Dogs)

Patrol Dog Handler

Explosives Dog handler


General Security Duties 1 & 2

Weapon Handling

Riot Control

GFTSA: Onsetters Certificate

Explosives Blasting Certificate


Rock Mechanics


Rock Sampling

Ventilation Control



Interactive Management


On Job Training Skills

Performance Appraisals

Disciplinary Enquiries

Law Enforcement Compliance & Control

First Aid Level 1,2 & 3

Transformational Leadership

National Qualifications Assessor

CMS Crystal Web Workshops

GroupWise 5.5 Certificate


Iso 9001 Internal Auditor

Project Management

Management Development Program (Leap, Reach)

Basic Principles of Accounting

Finance for Non-financial Managers

Harvard Bussiness Management Skills


CiiMs Administrator Certification


Construction OHS Managers Training (Accredited Course) Incident Investigation (Accredited Course)

Accidents Awareness

Back Injury Prevention Awareness

Chemical Danger Awareness 2

Chemical Dangers Awareness 1

Electrical Safety Awareness

General Safety Awareness 1

Hazard Awareness

Housekeeping Awareness

Maintenance Safety Awareness

Manual Handling Awareness

Noise Awareness

Risk Awareness

Safety on the Road Awareness

Safety Signage Awareness

Site Safety Awareness

Stress Awareness

Team Work Awareness

Safe and correct use of Grinders

Safety Health & Environmental Induction

ISO 14001:2015 Awareness & Implementation

Mango Basics Course

Overview of OHS Law & Legal Liabilities

Tsebo Operations Manual

Tsebo Incident Management


Wrote an Electronic Occurrence Book database program to replace record keeping System in Casino Surveillance operations.

Good all-round knowledge of Repairs & Upgrades of Computers Installation of Software & Hardware

MS Access Database creation and maintenance.

MS Word

MS Excel

MS PowerPoint

MS FrontPage

Visual Basic 6 Programming


CMS Crystal Web Investigations

Group Wise 5.5 Certificate


Tsebo Facilities Management: 2018 to Current – Regional Security Manager, Amalgamated Banks of South Africa (ABSA)

• Manage and Control all Key Deliverables in terms of Security Guarding, Electronic Security Systems and Risk Management for the Gauteng Region(366 sites inclusive of Retail Outlets, Corporate Buildings, Data Centers, Disaster Recovery Centers and ATM’s).

• Management of all Service Providers in terms of SLA Engagement and SLA Management.

• Management of Expenses, Finances, and Gross Marginal Profits through daily/weekly/monthly reports, monitoring of accruals, invoicing and quotations. Excellerate Services: October 2016 to 2018 – Integrated Services Manager (Facilities Management) Gateway Theatre of Shopping

• Management and Control all Key Deliverables in terms of Soft Services, Maintenance, Cleaning(Including High Level and Deep Cleaning), Waste Management, Security and Parking Control.

• Part of Centre Management team effectively running the day to day operation of the Centre to ensure a top-class shopping experience for all patrons and tenants alike. Makro SA: August 2015 to October 2016 Risk & Loss Prevention Manager

• Security - Manage all aspects of Security with in the store.

• Health & Safety - Manage and run full health and Safety Program within the Store.

• Investigations - All criminal, internal and Forensic Investigations within the store.

• House Keeping - Manage and oversee Contract cleaning company working in the Store.

• Manage and oversee all maintenance issues within the store. MUSTEK SA: July 2015 Contracted Security Project Manager Establish and implement Security Protocols, Principles, Policies and Procedures after Mustek have experienced several criminal driven losses and armed robberies. PARK HYATT ZANZIBAR: January 2015 to April 2015 Security Manager (Project)

• Opening project of new Hyatt Hotel in Zanzibar

• Setting up of complete Security Department in terms of:

• Establishing Security service Provider Contract

• Drafting and implementation of Security Practices, Policies and Procedures

• Drafting & Implementation of all Emergency Response PPP’s

• Installation, Setting up and Implementation of CCTV, Access Control and Fire Evacuation systems

• Hiring of All Security Personnel

• Training of all Security Personnel in respect of new PPP’s

• Day to day Management of Security department.

MTN SA: 2008 to 2014 National Facilities Security Manager – MTN SA MTN Facilities Management

• Management and Control of Key Deliverables in terms of Hard Services, Maintenance, Soft Services, Catering, Cleaning(Including High Level and Deep Cleaning) with Core Deliverable being the Security Function.

• Team member involved in the Greening Initiatives of MTN SA. (Currently the first existing building in South Africa to be Leed Accredited)

• Departmental ISO 9001 Auditor and Representative for Facilities ManagementMission/ Core purpose of the Job:

• To provide and maintain a Cost Effective, Professional Integrated Security Service to MTN


• Pure Risk Management

• Private Security Industry Regulation Act, 2001(Act No. 56 of 2001)

• Security Legislation

• South African Bureau of Standards

• MTN Governance

• Shared service principles and service orientation Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's) Task Complexity:

• Provide a security management service aligned to MTN requirements and standards

• Ensure availability and continuity of security personnel and systems on a 24 hour basis.

• Ensure immediate response to all security incidents.

• Facilitate resolution of security related queries and ensure feedback to internal clients

• Efficient and optimal delivery of security, parking, CCTV and access control management in both systems and physical terms.

• Assist with the preparation of detailed documentation sufficient to allow for tenders with regard to security services to be called for.

• Prepare and submit clear, concise and relevant security management reporting in line with reporting requirements

• Ensure that the standard of service received from external contractors is aligned with MTN requirements

• Drafting of comprehensive Service Level Agreements

• Ensure compliance with required standards related to all security related contracts

• Conduct ongoing measurement of Key Performance Indicators and service delivery benchmarks Supervisory / Leadership / Managerial Complexity:

• Directing, guiding, motivating and influencing national and regional staff to enable effective service delivery.

• Staff development and training.

• Maintain relationships with strategic suppliers

• Improve customer satisfaction.

• Ensure clear guidance i.t.o regional and site-specific job outputs Role Complexity:

• High standards of service delivery at all levels.

• Investigate, propose and implement innovative and quality security solutions.

• Implementation of MTN Security Management, policies and procedures. Lateral Dimensions:

Creativities (improvement/innovation inherent)

• Policy, process and procedure optimization within context of role

• Strategy plans and implementation within the context of the role Vulnerabilities (control span)

• Non-adherence to MTN governance, policy and procedures

• Poor customer service

• Poor supplier relationships

• Loss through pure risk exposure


Responsibility towards:

Direct reports, Regional and site security resources Key customers, All MTN business areas and functional units Key suppliers, Internal – Finance, IS, Facilities Management, Business Risk Management External – Any current contracted security supplier or service provider Relations, All suppliers, contracted consulting companies, security contractors, personnel agencies, all internal clients

Advise decisions within parameters of policy, budget, business plan and a per agreement with line manager

Verify supplier invoices and ad hoc service provisioning against supplier contracts and quotations. BUILDERS WAREHOUSE: 2006 to 2008 Loss Prevention Manager, Electrical Sales Manager

• Security - Manage All aspects of Security with in the store.

• Health & Safety - Manage and run full health and Safety Program within the Store.

• Investigations - All criminal, internal and Forensic Investigations within the store.

• House Keeping - Manage and oversee Contract cleaning company working in the Store.

• Manage and Oversee all maintenance issues within the store.

• Sales and customer relations.

RICO ENTERPRISES: 2004 – 2006 Production Manager

• Manage Engineering Workshop

• Marketing & Sales

• Manufacturing, Development & Designing

• Stock Control.

• Maintenance, installation, upkeep and repair of Computer Systems of theCompany. GROUP 4 FALCK: 2003 Security Manager Estates & Traffic (Sun City) Security Manager Entertainment Centre, Cascades Hotel & Valley of the Waves

• Manage Contract Security in designated areas on site. SECURICOR: 2002 Contract Security Manager (Caesars Gauteng)

• Manage Contract Security on Site

• Client Liaison

• VIP Close Protection

• Crime Prevention

MARCUS EVANS OF SA: 2002 Sales Executive

• Marketing & Sales

• Client Liaison

SURINAME PALACE CASINO: 2001 Executive Manager (Security, Surveillance, Housekeeping & Reception) (South America)

• Manage 4 Independent Departments on Executive level.

• Installation & Maintenance of Computer based Digital & Analog Surveillance Systems. SUN INTERNATIONAL: 1995 – 2001

Canine Controller, External Security Supervisor, Gaming Security Supervisor, Gaming Security Shift Manager, Surveillance Officer, Surveillance Supervisor, Surveillance Shift Manager

• Manage Dog Unit

• Crime Prevention

• Health & Safety Representative

• Asset Protection

• VIP Close Protection

• Loss Control

• Access & Egress Control

• Monthly Planning

• Capex Planning & Execution

• Relieving Hotel Night Manager

• Target Reports

• Clearances

• Opening & Closing Casino

• Fills & Credit Fills

• Jackpot Verifications

• Searches

• EPROM Verifications

• Investigations

• Execute, Analyse & Monitor Procedures

• Player Tracking

• CMS Crystal Web Investigations:

• Clandestine Surveillance Duties

• Installation & Maintenance of Security Systems

• Audits

GOLDFIELDS OF SA: 1992 – 1995 Production Shift Boss

• Health & Safety Coordinator

• Production & Cost Control

GFTS (KLOOF): 1990 – 1992 Learner Official (Mining)

• Trainee Junior Mine Management

GOLDFIELDS SECURITY: 1989 - 1990 Assistant Security Officer

• Crime Prevention

• Access Control

• Asset Protection

• Commander of station Dog Unit

• Gold/Money in Transit Escorts

SA POLICE: 1986 – 1989 Police Officer

• Crime Prevention

• General Policing

• Border Duties

• Investigations



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