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Assistant Customer Service

Location:
Sherwood Park, AB, Canada
Posted:
March 24, 2020

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Resume:

WORK EXPERIENCE

Replenishment Associate/Sales Floor Assistant

Michael's

August 2018 to Present

- Unload trucks on weekly basis.

- Complete weekly cycle counts to keep inventory current and accurate.

- Restock end caps, displays, shelves, bins and racks in an attractive manner.

- Building planograms.

- Marking price changes, and weekly sales.

- Working with 2 way radios, headphones, and bar code scanners.

- Assisting customers on sales floor, and if needed helping with their packages. Receptionist/Hair Stylist Assistant

Flo's Beauty Salon

November 2009 to March 2016

- Greeted customers, answered telephones, booked appointments.

- Processed customers payments, cashed out evenings.

- Counted inventory, ordered supplies, received product, and stocked shelves.

- Communicated to customers, knowledge of products we sold.

- Maintained a clean salon, dusted, laundry, and swept floors.

- Assisted stylist, washed hair and put colors in for customers. Admin Assistant/Shipper/Receiver

United Cycle

June 2003 to December 2008

- Completed Accounts Payable and Accounts Receivable duties.

- Matched invoices to work orders, opened and closed work orders.

- Completed warranty return forms; processed exchanges and refunds.

- Performed data entry on LARS computer system.

MELANIE

INNES

Fort Saskatchewan, AB

adcfo1@r.postjobfree.com

780-***-****

To obtain a part-time or full-time job. That will enable me to use my strong, organized skills and great customer service.

- Loaded and unloaded products in the warehouse.

- Completed waybills, labelled inventory, stocked shelves. Assembly Line/ Warehouse Labourer

Telus

September 1996 to March 2002

• Sorted and refurbished telephones on an assembly line. Dispatcher/Special Project

Telus

May 1998 to September 1998

- Answered switchboard at the U Of A University after replacing all telephone lines.

- Taking and recording all complaints/ issues.

- Placing in order of importance.

- Dispatching out to technicians the problem and location. EDUCATION

Diploma

James Fowler Catholic School

1993

CERTIFICATIONS AND LICENSES

WHMIS 2015

Present

Emergency First Aid Level A CPR and AED

February 2018 to February 2022

ADDITIONAL INFORMATION

• SKILLS

• 8 years of Receptionist/Customer Service. 10 years of warehouse shipping and receiving. Knowledge of Inventory Control and Replenishment.

• Cheerful, Business like attitude - Great phone manners

• Responsible when handling cash

• Great at developing relations with customers

• Demonstrate a positive attitude and honesty.

• Capable of working independently, or in a team environment

• Organized worker, great at multi-tasking and a good eye for detail.

• Efficient at making quotas and deadlines

• Flexable - Reliable

• Valid class 5 drivers license with own vehicle. - Clean Criminal Record.



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