Raymond Miscala
Triumfo St. Sawang Carigara Leyte, 6529
*******.***********@*****.***
Objective
1.Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Summary
2.Skilled Branch Manager demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Talented Manager adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures.
Skills & Abilities
Leadership, Team Player, Good communication skill, Planning, Work Supervision, Flexible, customer service awareness.
Experience
Trust Staff or Field Collector – November 8, 2016-January 2018
Ramon Aboitiz Faundation Inc. (RAFI)
Conducted field visits and met corporate customers for business development.
Investigated and resolved customer complaints to foster satisfaction.
Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
Branch Manager – March 2018- January 2020
Ramon Aboitiz Faundation Inc. (RAFI)
Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
Boosted branch sales by developing and deepening customer loyalty through incentive programs.
Engaged employees in business processes with positive motivational techniques.
Assessed employee performance and developed improvement plans.
Protected company assets with strategic risk management approaches.
Education
Easter Visayas State University (EVSU)CArigara Campus – Carigara Leyte
BS-Entrepreneurship
2012-2016
Communication
English, Waray, Bisaya, Tagalog
References
Rey dela Pena Metran
Master Teacher 1
Rachel P. Caballes
Jollibee Manager
Janel C. Petallana
Call Center Manager
Reymart Arrojo
Branch Manager