Assistant Medical
Resume:
SECURITY CLEARANCE: Secret, February ****
EDUCATION:
Master of Health, Physical, Education and Recreation
Jackson State University, Jackson, MS
Graduation Date: Spring 2017
Bachelor of Science Health Administration
University of Phoenix, Phoenix, AZ
Graduation Date: April 2007
Associates Degree in Medical Records/Health System Technology
Hinds Community College, Raymond, MS
Graduation Date: June 1989
PROFESSIONAL EXPERIENCE:
Staffers Inc. 10/2019-Present
1437 Old Square Rd #107
Jackson, Ms 39211
Customer Service Rep, greeted customers, assisted customers with new water services and or payment plan, input customer’s information, used the 10 key machine, and counted monies received and filled out paper work.
Kelly Services, Inc.
4211 Lakeland Dr. 10/2018-10/2019
Flowwod, Ms 39232
Substitute Teacher, Carried out the instructions of the fulltime Teacher in his/her absent. Substituted for Elementary to High School.
Defense Health Agency Clinical Information Systems Trainer, Contractor
Microhealth LLC 10/2017-April 20, 2018
8245 Boone Blvd, Suite 260
Vienna,VA 22182
Supervisor: Robert Ross516-***-****
A Clinical Information Systems Trainer(CIS), train Providers, Nurses, Technicians and Clerks on navigating through the different modules in ALTHA, HAIMS, CHCS, JLV and MHS Genesis to insure that each user is competent in all areas of the system in order for them keep patient information confident. Make sure that the nurses and providers use the correct codes to code a patient’s visit. Do follow-up visits with the different clinics to make sure the users are using the functions in each module correctly.
Claims Assistant, GS-6 10/2012 – 5/2016
Department of Veterans Affairs
G.V. Sonny Montgomery VA Medical Center
Jackson, MS
Supervisor: Carolyn Willis, 601-***-****
A Claims Assistant assists in distributing and processing claims for payment. This includes examining a variety of claims to determine entitlement and appropriateness for payment of emergency room treatment, ambulance trips and non-VA hospital care as defined under the Millennium Health Care Act. The Claims Assistant examines authorized and unauthorized outpatient treatment, medications and beneficiary travel for veterans. Claims submitted are from private medical vendors, physicians, laboratories pharmacies and veterans and their accredited representatives. After the claims are processed, the Claims Assistant prepares payments for disbursement to customers. Claims Assistant also verified claims for accurate information and authorized claims for payment. The information is forward to the payment staff member to complete the required actions to process the claim.
Medical Support Assistant, GS-5 9/2008 – 10/2012
Veterans Health Administration
Department of Veterans Affairs
G.V. (Sonny) Montgomery VA Medical Center
Jackson, MS
Supervisor: Sherry Bell 601-***-****
Verified Doctors orders and transfers. Checked discharge summaries and setup patient travel arrangements. Validated and completed patient consent for transfer. Notified travel office for patient transfer, and assembled discharge papers. Maintained a general knowledge of plans, policies, procedures, and projects in process and under consideration by the agency. Coordinated the preparation of recurring and non-recurring reports, wrote responses, and recommendations to inquiries, and maintained correspondence control tracking records. Provided accurate, timely advice on procedures, reports, and requirements necessary to implement policies, directives, and instructions, as well as prepared a wide range of complex documents and correspondence using multimedia, and personal computer applications as necessary in the performance of a wide range of duties. Lastly, we input a great deal of information and verified information in Vista and were able to check and verify patient information in CPRS.
I also trained new employees on the day-to-day tasks of the job, which included Vista, CPRS and daily reports that were needed. Also, customized new-hire training to address individual learning styles and established mentoring program to support new employees for 4 weeks to ensure that they had the basic understanding of the procedures.
Medical Records Technician, GS-4 12/2007 – 6/2008
Department of the Army
Kenner Army Health Clinic
Fort Lee, VA
Supervisor: Kim Murrell, 804-***-****
Performed support work in connection with processing and maintaining medical records for compliance with regulatory requirements. Established, maintained and dispositioned thousands of medical records and processes requests for the release of confidential medical information to all parties having a legitimate interest in obtaining medical information from clinical files IAW the Privacy Act, Freedom of Information Act and other applicable guidance. Performed a variety of clerical duties associated with the dissemination of information of patient records; the establishment, accountability, maintenance, disposition and in/out processing of out-patient medical records; and the utilization of the automated Composite Health Care System for patient Management. Received walk-in patients, have to be alert to any emergency medical situations that may require immediate attention. Assembled documents in the medical records in the order outlined in the regulation, screen documents for allergies and medical problems that warrants affixing a DA Label 162 (Emergency Medical Identification symbol) on record jackets; checked to insure that Armed Forces Longitudinal Technology Application (AHLTA); composited Health Care System (CHCS) Health Insurance Portability and Accountability Act (HIPPA) and Military Health System (MHS) confidentiality are followed and enforced. Provided accountability for records requested for appointments, per reviews, medical screening, quality improvement, and medical records review audits.
Administrative Assistant 1/2006 – 12/2007
Department of the Army/Child/Youth Services Division
Fort Lee, VA
Supervisor: Sylvia Riley, 804-***-****
Performed a myriad of administrative duties associated with the daily operation of the Child Development/Youth Center. Responsible for Daily Activity Report (DAR), bank deposits and establishes, accounts for, maintains in/out processes for families and their records. Retrieved records from files and/or prepares a new record if necessary IAW the standard operating procedures. Verified eligibility of each client, by checking for income, shot records, birth certificates, and ID cards. Pulled records daily for clients and schedules clients for available slots at the youth center and child development center. Operated computer terminal to verify and input data, answer phones, take payments, and files.
Volunteer 10/2005 – 1/2006
Department of the Army/Army Community Services Division
Fort Lee, VA
Supervisor: Maryann Blythe, 804-***-****
Provided a consistent excellent customer service experience by maintaining the highest degree of courteous and professional service to service members while assisting the service members and their dependants with Army Community Service programs.
Manager 9/2003 – 7/2004
Department of the Army/PXTRA Beauty Salon
Fort Lee, VA
Supervisor: Demi Thompson, (111-***-****
Served as a Manager, maintaining responsibility for the daily operation of the PXTRA Salon, e.g. customer service, personnel, cash management, marketing, budgetary controls, inventory control and assist clients with hair care.
Administrative Clerk, GS-4 5/2002 – 11/2002
Department of the Army/Schweinfurt Child Development Center
Germany, APO, AE
Supervisor: Arnita Camp-Harrison, ***-**-****-966281
Performed a myriad of administrative duties associated with the daily operation of the Schweinfurt Child Development Center. Maintained responsibility for the Daily Activity Report (DAR), in/out processing of families and their records and bank deposits. Verified client eligibility by reviewing all required documentation such as income, shot records, and I. D. cards. Prepared all NAF personnel time and attendance. Computed pay of NAF employees using exact hours worked. Coordinated reservations and cancellations for CDC patrons including volunteer organizations, answered phones, accepted payments filing and inputted information into the computer.
Program Assistant 1/2002 – 5/2002
Department of the Army/Schweinfurt Child Development Center
Germany, APO, AE
Supervisor: Antoinette Walker, ***-**-****-966281
Created learning experiences that were appropriate to curriculum goals. Planned instruction that accommodated the needs of learners of diverse cultures and abilities. Implemented a positive discipline plan that promoted participant responsibility, problem-solving skills and accountability. Communicated with participants, parents and co-workers in a professional and collaborative manner. Ensured children and youth were appropriately supervised at all times.
New Business Processing Clerk 8/1994 – 9/ 2001
Southern Farm Bureau Life Insurance
Jackson, MS
Supervisor: Susan Winthrope 601-***-****
Performed the full range of insurance processing clerk duties. Operated a variety of office automation. Other responsibilities consisted of daily receiving and 100% processing of new business applications and customer satisfaction. Composed a variety of correspondence and researched and compiled statistical data to provide a variety of recurring and special reports. Provided office support to my supervisor, the underwriters and the administrative assistants. Performed other duties as assigned.
ADDITIONAL QUALIFICATIONS:
Completed the Career Development Center Medical Coding Course (Jackson, MS, 2001)
Completed Ritecode.com Introduction to Billing and Coding Course (2009) which covers topics, Medicare, Medicaid, claim edits, and basic ICD-9, CPT, and HCPCS coding.
Reviewed Army Regulation 40-66 (Medical Record Administration and Health Care Documentation) for familiarity, and MASTERING THE REIMBURSEMENT PROCESS.
Received informal instruction on Veterans Health Information Systems and Technology Architecture (VISTA), VISTA IMAGING, Computerized Patient Record System, and the full gamut of MSA (OA) duties germane to the Ward Administration Division (e.g., duties inherent in the admission, care, and discharge of inpatients and/or the in processing, care, and out processing of outpatients) from a former VA/VHA Supervisory Medical Support Assistant (OA).
Proficient in the use of computers, their programs, and their applications (e.g. Composite Health Care System, Ambulatory Data System; Armed Forces Health Longitudinal Technology Application (DoD’s electronic health record); Military Health System Learning Management System; Protected Health Information Management Tool; and Microsoft Excel, Outlook, PowerPoint, and Word).
TRAINING:
Certificate of Completion: VA Information Security Awareness and Rules of Behavior: October 15, 2009
Certificate of Completion: VA Privacy Awareness Training: October 25, 2009
Certificate of Completion: Suicide Risk Management training for Clinicians: February 11, 2009
Certificate of Training: Computer Users Security Course: September 29, 2006
Certificate of Completion: AT Level 1 Awareness Training: September 29, 2006
LICENSES/CERTIFICATES:
09/27/2001 - Icd-9-Cm/Medical Coding - Jackson, MS
05/10/2000 - Cosmetologist - 120452 - Jackson, MS
AWARDS:
The Honorable Order of St Martin, Catherine Greene Award: the Quartermaster General approved The Catharine Greene award in January 2001 to provide an award that would recognize significant contributions and support provided by Quartermaster spouses. Awarded February 1, 2008.
Fort Lee, VA, Outstanding Volunteer of the Quarter for the 3rd Quarter of FY 2007: Awarded December 15, 2007.
Certificate of Appreciation: The Virginia Department of Social Services for Foster Parenting; May 20, 2006
05/27/1998 - Parent Of The Year Award - New Hope Christian Pre-School - Jackson, Ms.
PERSONAL REFERENCES:
MS. Sherry Bell
Medical Support Assistant (MSA), Supervisor
P O BOX 20114
Jackson, MS 39289
MAJ LaTasha McCullar
US Army Officer
991 Brechin Lane
York, PA 17403
Dr. Gwendolyn Dawkins
Faculty, Clinical Supervisor, Recreation Programs Coordinator, Department of Health Physical Education & Recreation, Jackson State University, College of Education and Human Development
P.O. Box 18840
Jackson, MS 39217
MAJ John F.K. Moore
The National Reconnaissance Office
14675 Lee Rd., Chantilly, VA 20151
Toyva A. Hymes, MSN
Service Chief, Mother Infant Care Center,
Walter Reed National Military Medical Center
3329 Eagle Ridge Drive
Woodbridge, VA 22191
Dr. Patricia Kennedy
Faculty, Clinical Supervisor, Department of Health, Physical Education and Recreation Jackson State University, College of Education and Human Development
P.O. Box 18840
Jackson, MS 39217
Contact this candidate