G E N L Y B O R L A DO

** *****-***** **., ********* Sbdn., Concepcion Uno, Marikina City, Philippines

cp#: 093********

email adcfgt@r.postjobfree.com

Desired Position: French Speaking TSR, CSR and Translator

EDUCATIONAL BACKGROUND

- University of San Carlos Philippines

Philosophy

-Ecole Saint-Jean France

Philosophy

-La Sorbonne (University of Paris) France

Philosophy

-CAVILAM France

French language

WORK EXPERIENCE

2016 – 2020 TaskUs

French Speaking Email/Chat/Voice Technical Support

Responsibilities: Respond to French speaking client

20015- 20016 HP

French Speaking SAP Support

Responsibilities: Monitor Inbound and Outbound Sales via SAP System

2014-2015 TELEPERFORMANCE

French Speaking TSR

Responsibilities: Provides technical support to French speaking client

2009 – 2015 DLSU

French and Spanish Teacher/Translator

Responsibilities: Teach French and Spanish to students / Translate documents (on call)

2010 - 2012 SYKES

Quality Analyst/Offshore-Monitor /Translator

Responsibilities: Monitor agents that are based in Canada

: Translate financial documents in French to English or vice versa

2008-2010 ICT

French Speaking Customer Service representative

Responsibilities: Updates Financial Data of all Banks and Businesses all over Canada

SKILLS:

SIBYL, CITRIX, Zendesk, SAP, WORD, EXCEL

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