Sign in

Jira, alm, sql

Kissimmee, FL
March 25, 2020

Contact this candidate



***** ******* ***** *** ******* FL, 32824 - - 571-***-****


Diversified experience in Quality Assurance and Software Testing.

In-depth knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases of SDLC such as Requirements gathering, Analysis/Design, Development and Testing.

Experience in preparing Test Plans, writing Test Cases, mapping, developing and maintaining test scripts for manual and automated testing environment.

Experience in performing GUI Testing, Functionality Testing, Integrated Testing, Regression Testing, Positive Testing, Negative Testing, Smoke Testing, and Acceptance Testing (UAT).

Experience with multiple ticketing systems such as Parature, Auto Task, JIRA, Remedy

Performs Back-End testing manually and using automated testing tools by executing SQL queries.

Accomplished reporting bugs using bug-tracking tools such as HP Quality Center, JIRA, and DevTrack.

Experience in Mobile application testing using Simulators and real devices – IOS and Android.

Documentation and Process Management skills with the ability to effectively understand the business requirements to develop a quality product.

Superior analytical, troubleshooting, and problem-solving skills.

Demonstrate methodical, detail-oriented and thorough approach to all assignments while adhering to compressed timelines while completing all assignments on or ahead of schedule

Liaise with Developers, Business Analyst, and user representatives in application design and document reviews

Bilingual and proficient in both English and Spanish


Methodology: Agile, Scrum

Project Management: MS Office Suite (MS Word, MS Excel, MS PowerPoint), Salesforce, Parature, Autotask, JIRA, DevTrack, Trello

Collaboration Tools: MS Outlook, Internal communication Platforms (Jabbar, Google Hangouts, Slack, Skype, WhatsApp)

Testing Tools: HP Quality Center, HP Unified Function Testing, ALM, Firebase, Charles Proxy

Mobile Devices: iPhone, iPad, Android, iOS, Samsung Galaxy (Phone and Tab), Sauce Labs

Miscellaneous Devices: si500R, si700, (Tetra, Astro configuration), APX 800, 400 (OMAP, FREON platforms)

Databases: SQL Server Management Server, Oracle, MS Access

Languages: SQL


The American Automobile Association (AAA) Oct 2018 – current

QA Manual Tester

Lead QA in Trip Tik Travel Planner (TTP) testing for maps within the AAA app

Test map functionality, features, and behavior on both mobile and web

Liaison with all AAA auto groups for framework testing

Utilize Firebase for pulling analytical data for record tracking, problem identifiers and the overall feed from all mobile devices

Worked with both physical devices, remote devices, and simulators on the Sauce Labs platform

Heavy involvement in Smoke and Regression testing for every sprint cycle

Create and execute test cases in JIRA

Test applications under all possible scenarios using different environments such as distinctive networks, data, internet speeds (throttling), and hotspots

Run entire platform compatibility test (softwares including Andorid and iOS – across mobile devices: smartphones, tablets, iPads, etc) Cross browser compatibility on windows and Mac

Motorola Solutions, Plantation, FL Jan 2018 – Oct 2018

Manual Tester Engineer (MTE)

Test new hardware, software applications, and accessories of new and upgraded products as they are released to the client (Police and Fire Department - both local and abroad)

Raise all issues found during testing and to work with the Development and Integration Teams to track those issues until properly resolved

Track and log all defects via JIRA while following reported and escaladed issues

Utilize divergent thinking to envision possible scenarios to fully expert test and locate non expected behavior outside of test cases/passes

Routinely configure the latest CI firmware version onto devices using both the Radio Management (RM) tool and CMD (CMD Prompt/Commander)

Persistent use of CMD scripts to view, change, update, and insert side builds for selective projects presented by managers.

NC Department of Health and Human Services, Durham, NC Feb 2017 – Dec 2017

Quality Assurance Tester

Executed Low to High-level test scenarios based on user requirement specification

Performed manual testing for web interface, identified the test cases, and documented them in Quality Center

Tracked bugs, process, and provided updates via JIRA.

Heavy involvement with SQL queries to perform data verification and immediate high-level data fixes.

Identified test requirements based on user requests and design specifications using Quality Center.

Used QC to document tests and defects encountered during testing.

Loaded test Data into QC to prepare for test case execution

Provided progress updates and Status Reports for weekly Scrum meetings to scrum lead, managers, and developers

Perform Functional, Negative, Positive, UAT, Cross Browser, and Backend Testing.

Involved in writing the Test plan and Test Cases based on Functional requirements and Design documents

Well versed in analyzing results, bug tracking and providing a detailed status report

Identified test cases and documented them in QC while working with developers and test lead to verify

Environment: Quality Center, SQL Developer, and SQL Plus

Viztek/Konica Minolta, Garner, NC Jun 2016 – Feb 2017 QA Analyst

Depth Knowledge of Internal medical web-based interface, Software, and Mobile application

Interfaces including: Opal-Rad, Onyx, RIS, wRIS, EXA Pacs, and MOpal

Involve in reviewing and analyzing the Requirement documents for the applications.

Involve in calling test with parameters, creating requirement coverage and importing test cases in the Test Lab of Quality Center.

Involved in GUI, Functional, System, Regression, Scenario, End-to-End, and UAT Testing.

Create, execute, and generate the test reports and assisted in creating graphs using QC.

Use QC to document defects encountered during testing, and maintained contact with developers until issues have been addressed.

Mobile application testing using Simulators and real devices – IOS and Android.

Involve in writing SQL queries for Backend Testing and to verify the database changes.

Assist automation team using Standard checkpoints, Page checkpoints, and Table checkpoints in UFT while performing functional test on the web application.

Work with automation team on data types, variable and variable declaration, constants and introduction to VB scripting.

Participate in design sessions and provided feedback on requirements and design specifications.

Maintain high customer satisfaction through the delivery of high quality, timely, and thorough solutions to customer problems.

Environment: QC, UFT, Oracle, SQL Server, Microsoft Office, Windows.

Sage Software, Reston, VA Oct 2011 – Jun 2016

QA Tester

Performed Mobile application testing using Simulators and real devices – IOS and Android.

Liaison with the QA team and introduction to SQL and the SDLC process

Proficient in Windows Operating Systems and exponential usage of FTP for file transfer

Provided remote support, immediate work around, and reported first-hand bugs using DevTrack

Provided the QA Team a thorough written process on reproducing potential and recognized defects

Direct interaction with development and QA team while participating in scrum meetings on defects reported, updates, and progress

Liaison with SDK support on API configuration using the Merchant ID and Key

Experience with PCI compliance, multi-platform POS systems, Physical and Virtual Terminals, and e-commerce


Concentration in Computer Animation, Art Institute of Washington, 2009 – 2011

Northern Virginia Community College, Concentration Computer Science, 2006 – 2009

Contact this candidate