Yi Hu
Winnipeg, MB
431-***-**** adcf1q@r.postjobfree.com
Summary of Qualifications
Effective, positive and innovative professional over 13 years of experiences in retail sales, after-sale customer service and heating system spare parts field
Owned over 5 years of experiences in management title
Skilled manage the storage according to each market of branches in China
Proficient handling customer complaints, including product quality issues or another
Professional technical knowledge
Flexible communication and strong time management skills
Proficient in Microsoft Office Suite including Word, Excel, PPT
Languages include English, Mandarin
Skills Summary
Storage Management and Analyze Skills
Analyzed the storage of each warehouses and adjust the storage according to the quantity of sales, and seasons
Chosen reasonably methods of shipment, which ensure the cost that is the lower and reasonable
Taken inventory at the end of each month to ensure the accurate of storage
Marketing sell skills
Formulated the price of goods annually
Innovated new methods to increase the sales volume to accomplish the selling-goals
Maintained existing dealers of Daikin brands and visit them regularly, obtain the information and demands of them and make the resolutions
Communication skills
Contacted with other relevant departments to know their demands of the spare parts, like the delivery time and methods, and make some policies to satisfy their demands
Communicated with the subordinates regularly, know the needs and deficiencies of them and conduct them to resolve them
Reported job schedule the supervisor regularly
Administration skills
Managed the dealers of Daikin brands to purchase the parts from company
Supervised the subordinates, and improve the measure of job for them
Maintain skills
Basic maintain knowledge and skills about maintaining the heating, air condition
Microsoft Skills(word,excl,ppt)
Proficient technical knowledge (read and understand the drawings)
Employment History
Deputy Manager of Spare parts department Apr 2014 – Aug 2017
Daikin Air-condition technology (China)., Ltd Shanghai, China
Group leader of Spare parts department Oct 2011 – Mar2014
Daikin Air-condition technology (China)., Ltd Shanghai, China
Sales and customer service staff Jan 2008 – Oct 2011
Daikin Air-condition technology (China)., Ltd Shanghai, China
Education and Training
Bachelor’s Degree in Refrigeration and Air Conditioning Technology Sept 2004 – Jul 2007
Shanghai Maritime Academy Shanghai, China