Juliana V. Rodríguez Ortiz
PROJECT MANAGER AND OPERATIONS SPECIALIST
P: (787) 598 - 9091 • E: email@example.com • Web: linkedin.com/in/julianavrodriguezortiz PROFESSIONAL SUMMARY
Forward-thinking bilingual engineer focused on collaboration and project completion over competition. Lean managerial style that promotes diverse and cross-functional teams and prioritizes objective alignment. Established record of innovative problem solving geared towards revenue expansion and resource conservation. Extended corporate experience combined with in-field technical skills. CORE COMPETENCIES
■ Risk Analysis & Mitigation
■ Team Building & Mentoring
■ Continuous Improvement
■ Budget Management
■ Project Scheduling
■ Client Relations
JANUARY 2018 – JULY 2018
Operations Specialist, Air Liquide S.A.
— Coordinated and supervised installation, commission, maintenance, training, and budget of delivery systems
— Improved client relations by leading customer-facing initiatives that addressed concerns and established KPIs
— Directed risk management and incident mitigation to ensure safe and reliable operation and customer satisfaction OCTOBER 2015 – JANUARY 2018
Project Manager/Process Engineer, Air Liquide S.A.
— Oversaw operations, directed facility start-ups, and provided 24/7 plant support to five high-purity bulk gas production facilities
— Completed two process improvement projects that increased production and yielded $1.3M/yr in additional revenue
— Managed projects up to $1.5M, including design, procurement, supervision, contractor hiring, customer relations, and budgeting
— Eliminated human error by leading a programming strategy that transitioned hydrogen site from manual to automatic start-up MAY 2014 – MAY 2015
Operations Engineer, Air Products & Chemicals Inc.
— Designed and implemented plant process changes based on industry best practices in order to prevent technical issues
— Coordinated Management of Change (MOC) and supervised standard controls during site outage
— Conducted furnace balancing that resulted in cost savings of $72M/yr AUGUST 2013 – MAY 2018
Customer Service Engineer, Air Products & Chemicals Inc.
— Designed forecasting tool for the world’s largest hydrogen pipeline in order to ensure continuous customer supply
— Developed strategy for energy Emergency Response Service (ERS) that increased site revenue by $68K/yr
— Successfully integrated SoCal hydrogen pipeline production facilities and customers into our network JANUARY 2011 – AUGUST 2012
Engineering Intern/Co-OP, ExxonMobil Corp.
— Enhanced operator response in eight sites by conducting alarm management, programming, and employee training
— Streamlined billing by redesigning the site’s product coordinator balance and data integrity tools
— Improved furnace efficiency in aromatics plant; decreased operational expenses by $100K/yr EDUCATION
BS in Chemical Engineering — Magna Cum Laude, University of Puerto Rico, Mayagüez Campus
— University of Salamanca (Spain) Study Abroad — Philology
— ExxonMobil Technical Scholar