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Customer Service Administrative Assistant

Location:
Regina, SK, Canada
Posted:
March 25, 2020

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Resume:

Ashton Cameron Chacun

**** ****** ****.

Regina, Saskatchewan

S4W 0C9

306-***-****

adcf1m@r.postjobfree.com

RELEVANT QUALIFICATIONS

●4 years of strong customer service experience

●Excellent communication skills in both verbal and written English and advanced French

●Ability to assess situations and prioritize tasks and customer needs

●Ability to remain calm and keep a positive attitude while under pressure

●Strong personal interest in safety; current first aid and CPR

●Physically fit - able to lift, push, pull heavy items and stand for long periods of time

●Ability to work independently or as a team player

●Friendly, engaging and connects easily with coworkers, customers, clients and management staff

●Experience working with individuals of diverse cultures

●Experience working with individuals who have cognitive and physical disabilities

WORK EXPERIENCE

Ministry of Social Services, Central Office - Administrative Assistant

●Provided front reception duties such as greeting clients and answering telephone inquiries

●Accustomed to following policies and procedures

●Assisted with collection and distribution of mail for the branch

●Arranged multi-department conferences and meetings, utilizing Microsoft office to schedule staff, and available boardrooms

●Transferred calls and take messages while adhering to privacy and confidentiality guidelines

●Responsible for paying invoices and ordering office supplies using purchase card and reconciling monthly transactions

●Formatted and edited letters to clients using appropriate visual identity standards

●Distinguished between low and high priority activities

Regina, Saskatchewan

August 2018 – April 2019

Regina Exhibition Association - Evraz Place

●Provides friendly, professional, and timely customer service

●Receive and fill customer food and alcohol orders adhering to Health & Safety guidelines

●Perform inventory control and beginning and end of shift to ensure cash balance

●Responsible for maintaining the cleanliness of kitchen and dining area as required

●Upholds and complies with company procedures, standards and policies in all situations

Regina, Saskatchewan

October 2016 - Present

Boston Pizza-Hostess

●Answered telephone inquiries from customers, received orders for take-out and deliveries

●Greeted, welcomed and ensured guest were happy and comfortable with their dining experience

●Assisted servers with drink and food orders, customer inquiries and table bussing

●Rang in orders via computer POS system and handled payment via cash, credit and debit cards

Regina, Saskatchewan

October 2016 - August 2018

EDUCATION

Campbell Collegiate

Grade 12 Bilingual Honors Diploma

Regina, Saskatchewan

September 2013 - June 2017

VOLUNTEER WORK

Caregiver

●Assists individuals with physical and cognitive disabilities with personal hygiene, dressing and bathing

●Administered medication and formula via a PEG feeding tube

●Completed various housekeeping duties such as cooking, cleaning and grocery shopping

●Responsible for lifting, moving and repositioning the client as needed

●Provides rescue assistance during medical crises such as seizures or muscle spasms

Regina, Saskatchewan

November 2018 - Present

Regina Ringette Association Assistant Coach/Trainer

●Teach, motivate, and mentor a team of seven to ten year-old girls

●Plan suitable practice plans, adapting to their age and skill level

●Responsible for ensuring fair and safe gameplay among teammates

●Provide one-on-one as well as group assistance where necessary

●Responsible for maintaining communication with parents, other coaches, and officials.

Regina, Saskatchewan

September 2018 - May 2019

Saskatchewan Abilities “Summer Fun” Program

●Assist children and adults with various special needs participate in social activities such as swimming, museums, and the Queen City Exhibition

●Responsible for maintaining confidentiality of participant information

●Worked one-on-one with participants when necessary

●Manage participant behaviors in agitated or aggressive states while following proper protocols

Regina, Saskatchewan

June 2018 - August 2018

CERTIFICATIONS

Food Safe Level 1

OHS Standard first aid, CPR-C and AED

Serve It Right Saskatchewan

ProServe Alberta

February 2016

October 2017

April 2018

August 2019



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