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Customer Service agent

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Salary:
3500-5000
Posted:
March 25, 2020

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Resume:

SWATHIVP

VadasserryHouse,**/***

SouthThamaraparambu

FortKochi-682001,Ernakulam

Mob:+971*********,919*********

EmailID:adcf17@r.postjobfree.com

OBJECTIVE

Toobtainapositioninamultinationalwhichoffersaprofessionalworkingenvironmentand enablesmetogrowwhilemeetingtheorganization’sgoals. WORKEXPERIENCE

WorkedinAirAsiaandhas1yearofexperienceasasPassengerserviceExecutiveIn Cochininternationalairport(India)Frommay2018toNov2019.

WokedinMALINDOAIRandhas2yearsofexperienceascustomerserviceagent dedicatedstaffinCOCHININTERNATIONALAIRPORT(india)fromDec2015-may2018. QUALIFICATION

Educational

Qualification

College/School/University/

Board

Yearof

Passing

Percentage

MBAINAirlineAnd

AirportManagement

PhoenixAviationTraining

Academy/Bharathiar

University.

2015 60%

B.AEnglish TheCochinCollege/

M.GUniversity.

2013 70%

HSE(Humanities) E.M.G.H.S.S/KeralaBoard

ofExamination.

2010 73%

SSLC StMary’sA.I.G.H.S/Kerala

BoardofExamination.

2008 60%

ADDITIONALQUALIFICATION

CertificateofDiplomainTrade/LogisticManagement.

ACHIEVEMENTS

Certificateofachievementin“EnvironmentalMasterTraineesProgramme”conducted byCorporationofCochin(2013).

CertificateofVoluntershipinNationalServiceScheme(2010).

CertificateofparticipationinDistrictLevelCampofYouthRedCross(2010). PERSONALDETAILS

Gender : Female

DateofBirth : 18/09/1992

MaritalStatus. : Single

Father’sName: : PyleeV.R

Nationality : Indian

Religion : Christian

PassportNo : L5424119

PancardNo : ASOPV1727B

Visastatus : visitvisa(18/05/2020)

LANGUAGES

STRENGTHS

Quicklearnerwithanabilitytoexcel.

Self-confidenceandgoaloriented.

Positiveattitude.

Hardworking.

Flexibility.

DUTIESANDRESPONSIBILITIES-AIRPORT

Gettingpassengersthroughcheckpointsandtoterminalsquicklyandsafely

Completingpre-boardingcheckingproceduresbeforepassengersandflight boardplanes

LANGUAGES

Known

Read Speak Write

English Proficient Proficient Proficient

Hindi Proficient Proficient Proficient

Malayalam Proficient Proficient Proficient

Assignedtransportofspecialneedspassengersincludingthedisabledparents withinfantseniorcitizensetc.

Managedlogofunclaimedbaggage

Co-ordinatedtimelydeliveryofbaggagewithgroundhandlers

Responsibleformonitoringarrivalsdeparturesandmakingpublic announcementsinthatregard

Comfortablewithliftingmoderatelyheavysuitcasesandpackages

Supervisedsmallstaffinthepreparationandmovementofflights

Ensuredcabinseatingstaffinthepreparationandmovementofflights

Ensuredcabinseatingalignedwithpassengercounts

Proofedflightlogsandenteredinformationintocomputersystem

Managedcashreceiptsfinancialrecords

DCSEXPERIENCEINAIRPORT

SABERSONIC

NAVITAIRE

REFERENCE

MS.NishaAnnieChacko

Asst.Vicepresident

AirIndiasats,

TrivandrumInternationalairport

Mob:+918*********

MR.KrishnakumarRaghavan

Sr.SalesSupportAssistant Sales,

Emirates,Kochi,India

Mob:+917*********

DECLARATION

Iherebydeclarethatallthedetailsfurnishedabovearetruetothebestofmyknowledgeand belief.

Place:Dubai

Date:

SWATHIV.P



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