Tiffany Eve

OFFICE SUPERVISOR/CUSTOMER SERVICE

Overland Park, Ks 66212

adcf0s@r.postjobfree.com

913-***-****

Diligent, detail oriented office manager with superior customer service skills and knowledge of all office functions. Complete projects on time and within budget. Excel in multitasking in a fast paced environment. Independent problem- solver who is able to communicate and persevere at any task given. Exceptional telephone etiquette and customer service skills. Professional with a superior reputation for being a team player, organized, and trustworthy. Proficient in Microsoft Office Word, Works, Excel, and 10 key.

OFFICE SUPERVISOR

TK Metals - Shawnee, KS

June 2012 to July 2018

• Answer phone

• Greet customers

• Fax, file, and scan

• Compiled reports

• Data entry

• Orchestrated and modernized marketing strategies

therefore gained more revenue.

• Onboarding of new hires

• Production

• Implemented and conducted customer and business

performance reviews.

• Data entry

• Microsoft office

• Employee of the year, 4 out of the 6 years.

Receptionist

G & K Services - Kansas City, MO

January 2011 to June 2012

• Greeted staff and clients

• Answer phones/ switchboard

• Production

• Faxed, filed, and scanned

• Daily deposits

• Performance reviews

• Daily mail

• UPS and FedEx

• 10 key

Cleaner and Self Employed Cleaner/ Owner

No Fear Cleaning - Blue Springs, MO

August 1992 to August 2010

• Corporate apartments

• Move-ins/Move-outs

• Final clean on new homes

• Hallways and laundry rooms

• Offices and club houses

Call Center and Front Desk Receptionist

Heartland Financial Group, Inc. - Blue Springs, MO

August 2009 to June 2010

• Scheduled and greeted clients for law firms and

Insurance agents.

• Responsible for operating the switchboard for 10-12

companies including insurance agents and law firms.

• Deposits

• Mail, UPS, and FEDEX

• Call center incoming and outgoing calls to prospects

interested in supplemental insurance.

Property Manager/Assistant Property Manager

The Neighborhood Group - Overland Park, KS

August 2007 to August 2009

• Responsible for Accounts Payable/Receivable.

• Supervised and organized maintenance.

• Supervised leasing staff

• Followed up with prospects

• Deposits

• Oversaw contractors work and bids.

• Signed leases with tenants

• Marketing Outside, online, and over the phone.

• Collected money on delinquent accounts.

• Evictions

• Compiled and submitted weekly and monthly reports

• Managed 210 units

• Provided exceptional customer service.

Leasing Agent

CJ Real Estate - Blue Springs, MO

August 2005 to August 2007

• Handled multi phone lines

• Worked at home 40% of the time.

• Showed over 1000 different properties throughout

the Kansas City metro area.

• Signed leases

• Conducted move- ins and move-outs

• Compassionate communicator with exceptional

customer service to current and prospective clients.

Paraprofessional/Lead Teachers Assistant

Rainbow Center - Blue Springs, MO

January 2002 to September 2005

• Trained and Supervised staff

• Assisted in hiring staff

• Assisted in scheduling and managing a classroom

of 6 special needs students.

• Worked with both high and low functioning children.

Teachers Aide

Prime Time - Blue Springs, MO

January 2000 to September 2003

• Total responsibility for 15 school age children daily.

• Developed and taught creative curriculum

Paraprofessional/ Home Caretaker

ICAN - Independence, MO

October 1997 to July 2001

• Provided complete home health care for child with

autism.

• Assisted with Speech, Physical Therapy, OT, and

ABA curriculum.

Education

Metropolitan Community College Area - Lees Summit, MO

May 1999 to May 2001

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