CHEEVER KLIEYD A. MONCADA
***-* **** ******* ***** Building
Electra Street,
Abu Dhabi, UAE
Mobile No. : 050-***-****
Email Add. : ***********@*****.***
PROFESSIONAL SUMMARY
Highly energetic and dedicated Communications Professional with strong public relations, media content writing, project management skills and having extended experience utilizing my profound skills in Sales, Clerical Support and Guest Relations seeking to join a reputable company with a forward-thinking perspective.
CORE QUALIFICATIONS
1.Public Relations
2.Administrative
3.Secretarial/Clerical Functions
4.Executive/Personal Assistant
5.Guest Relations/Reception
6.Front Desk Office
7.Microsoft Office Tools
8.Information Gathering
9.Management decision-making
10.Anticipate Needs
11.Flexibility
12.Risk assessment
13.Client-focused
14.Excellent Verbal and Written Communication skills
15.Analytical thinking
16.Detail Orientation
17.Time Management
18.Resourcefulness
19.Teamwork/Team player
20.Organizational and Planning Skills
21.‘ Can-Do’ Attitude
22. Knowledge and Research
23.International mindset
24.Problem Solving Skills
EDUCATION
Bachelor of Education in School Physical Education
University of Southeastern Philippines
2018
WORK EXPERIENCE
08/20/2018 - 10/24/2019 Public Relations Officer
Professional Regulation Commission
1. Gathered, researched and prepared communications material for external and internal audiences.
2. Conducted public opinion and attitude surveys to identify the concerns and
interest of client's.
3. Maintained and updated information on the website of the organization.
4. Played the role of spokesperson of the organization and answered any
inquiries in written and oral form.
07/24/2017 - 07/23/2018 Public Relations Assistant
Professional Regulation Commission
1.Manage calendars (editorial, press conferences, event etc.)
2.Build and maintain long-term relations with clients, media, local politicians, vendors etc.
3.Maintain contact databases and mailing lists with updates.
4.Create project-specific media lists to support PR team.
5.Perform a variety of different administrative tasks.
6.Provide assistance organization and execution of different events.
08/07/2017 - 08/06/2018 Insurance Sales Agent (Part Time)
Philippine American Life and General Insurance Company
1.Conducted research and maintained current knowledge of insurance market trends and in clients’ industries.
2.Amended and renewed existing clients policies and consult potential clients on various policy benefits.
3.Negotiate with insurers on complex specialty polices when necessary, and prepare reports for underwriters and surveyors.
4.Marketed company services to acquire 40 new business clients in a 1 year time frame.
07/11/2016 - 07/10/2017 Receptionist cum Admin. Asst.
Office of the University Registrar - USeP
1. Handling office tasks, such as filing, generating reports and
presentations, setting up for meetings, and reordering supplies.
2.Maintains security and telecommunications system.
3.Informs visitors by answering or referring inquiries.
4.Making travel arrangements, such as booking flights, cars, and making
hotel and restaurant reservations.
5.Screening phone calls and routing callers to the appropriate party.
6.Using computers to generate reports, transcribe minutes from
meetings, create presentations, and conduct research.
06/01/2015 - 06/06/2016 Clinical Asst. Cum Receptionist
University Clinic - University of Southeastern Philippines
1.Answers telephone inquiries from patients and others; screens calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments; instructs patients as needed regarding administrative and/or logistical procedures.
2.Collects, verifies, records, and maintains data on clinical activity and/or research; prepares associated reports as required.
3.Provides day-to-day staff support for the unit, to include preparing documents and reports, providing office services, scheduling and facilitating meetings and travel arrangements, and/or providing dictation or transcription services.
4.Assists in maintaining the cleanliness and serviceability of unit facilities and equipment; arranges for maintenance and repair as needed.
04/14/2014 - 04/13/2015 Customer Service Representative
VXI Global Solutions
1.Resolve customer’s concern, promote Product and client Loyalty
2.Follows and complies to prescribed Work flow /Call Flow
3.May Up-sell/Upgrade individual products and product packages to existing customers depending on the need.
4.Ensure that incoming telephone calls are answered in a timely and professional manner.
SEMINARS/TRAININGS ATTENDED
Raising and Mentoring Girls in Sports: A Forum of Coaches, Teachers and Parents
Senator Pilar “Pia” Cayetano ( Facilitator )
University of Southeastern Philippines Social Hall, June 12, 2017
Deaf, Mute, and Sign Language Seminar
University of the Philippines Mindanao Auditorium, September 11, 2017
How to Implement 5s in the Workplace
SMX Convention Center, Davao City, Feb 14, 2018
Child Protection Policy and Gender and Development Orientation
University of Southeastern Philippines Gymnasium, July 11, 2018
Work Attitude and Values Enhancement
Professional Regulation Commission Region 11 Office, March 12, 2019
INVOLVEMENT
Insurance Committee Chair
Obrero Campus Student Council
2015 - 2016
Head Organizer
First University Color Fun Run
2016
Head Coach
University of the Philippines Mindanao ( Men’s Volleyball Team)
2018-2019
LANGUAGE
English (Fluent)
Filipino (Fluent)
INTERESTS
I volunteer twice a month at the local universities, where I teach youth the basic of writing and public speaking. I am willing to learn new languages and enjoys cultural diversity and public service. I also enjoy reading, photography and cooking.
PERSONAL DATA
Visa Status : Visit Visa
Visa Expiration Date : May 17, 2020
Marital Status : Single
Date of Birth : July 17,1997
Weight : 170 lbs
Height : 5’8”
Nationality : Filipino
Religion : Roman Catholic
REFERENCE
AIRA MARIE D. GO
Human Resource Manager, University of the Philippines Mindanao
***********@*****.***
JUVY W. MONCADA
*******@*****.***
Financial Adviser / Philam Life and General Insurance Company
PEARL ANN M. MANCAO, Ed. D.
Deputy Director, Continuing Education Center- University of Southeastern Philippines
********.******@****.***.**
SUSAN D. VILLARENTE
Director, Office of the Student Service- University of Southeastern Philippines
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
CHEEVER KLIEYD A. MONCADA