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Service Customer

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Posted:
March 22, 2020

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Resume:

AHMED HNICHIR

009*********** adcepr@r.postjobfree.com

UAE DUBAI DUBAI MARINA ESCAN TOWER

Dear/dearly

Upon review of your posting for a Waiter at Giselle’s, I was eager to submit my resume for your review. As an enthusiastic professional with 9 years of serving experience, I am prepared to make an immediate and positive impact on your restaurant in this position.

From taking customer orders and refilling glasses to setting tables and ensuring timely food and drink delivery, my experience has prepared me to excel as your new waiter. For the past nine years, I have provided excellent customer service in consecutive serving positions for both casual and fine dining establishments. My additional strengths in team collaboration, problem solving, and organization position me to thrive in this role. With my excellent previous experience, coupled with my enthusiasm and dedication to ensuring optimal customer experiences, I could swiftly surpass your expectations as your new waiter. I look forward to discussing the position in further detail. Thank you for your consideration. Sincerely,

Ahmed hnichir

AHMED HNICHIR

UAE DUBAI DUBAI MARINA ESCAN TOWER

009*********** adcepr@r.postjobfree.com

Objective

My primary objective as a Head Waiter is to ensure prompt and courteous service to the customers and make them feel special and important. I can fulfill this by seeing to it that every customer’s needs and requests are attended. I will conceptualize strategies and techniques to speed up order time and avoid long queues. I will also introduce practical, yet effective steps in order taking to avoid mistakes and duplicities. Moreover, I will see to it that the surrounding is clean and that proper hygiene and sanitation is observed at all times in compliance to governmental rules and regulations.

Experience

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WORKING EXPERIENCE

POSTION :WAITER

2008-2010 :MÖVENPICK HOTEL DJERBA TUNISIA

2010-2012 :SOFITEL PALM BEACH HOTEL DJERBA TUNISIA 2012-2013 : RADISSON BLU HOTEL DJERBA TUNISIA

IN MY 5 YEARS EXPERIENCE US WAITER I LEARN SO MANY THINGS : Assisted guests with making menu choices in an informative and helpful fashion. Appropriately suggested additional items to customers to increase restaurant sales. Consistently adhered to quality expectations and standars. Skill fully anticipated and addressed guest's service needs. Regularly checked on guests to ensure satisfaction with each food course and beverages. WORKING EXPERIENCE :

POSTION :CAPTAIN WAITER

2013_2015 :REEM AL BAWADI RESTAURANT DUBAI MARINA

2015_2017 :CASA DA VENICE RESTAURANT DUBAI JLT

2017_2018 :PICCOLO MONDO RESTAURANT DUBAI MARINA

2018_ TILL PRÉSENT :LE PIRATE RESTAURANT DUBAI MARINA AND WITH MY NEW EXPERIENCE US CAPTAIN ORDER THERE IS MORE THINKS WE LEARN : We have to assit guests with making menu choice in an informative and helpful fashion. Delivered exceptional service by greeting and serving customers in a timely, freindly manner. Appropriately suggested additionals to customers to increase restaurants sales. Promptly served all food courses and alcoholic beverages to guests. Answered questions about menu selections and made recommendations when requested. Regularly checked on guests to ensure satisfaction with each food course and beverages. Correctly calculated charges. Issued bills and collected payments. Welcomed and acknowledge all guests in a freindly service oriented manner. Education

Hôtel management Tunisian academy 2006 to 2008

2006 to 2008

Baccalaureate economy and behavior 2006.

Skills

Substantial experience in supervising work of all waiters and maintain quality of working in restaurant Sound knowledge of all food and wine available in restaurant Profound knowledge of various Microsoft Office programs Ability to maintain optimal standard of service at all times Ability to assist restaurant manager in everyday working of restaurant Familiarity of various health and safety regulations Language

Arabic French English Italian

Activities

Sports Cinema



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