Fredrick D. Thomas, Sr.

**** ******* *********

205-***-****

adcep4@r.postjobfree.com

IT Specialist with over 20+ years of experience in Installation, Design, & Repair. I also have 5+ years of Help Desk experience that includes, Email monitoring and repairing. I have an Associate Degree in Information System and Applied Science.

TECHNICAL SKILLS

● SECURITY:McAfee, CMS/ETP, cloud-based log management, SSL certificate configuration and Management, VPN Systems and Networks firewall

● TECHNICAL: PC/Laptop Repair including exchanging hard drives, replacing laptop screens, Memory upgrading, and Motherboard replacement

● NETWORKING:Wireshark/TCPView packet analysis, DNS servers, mail server

● OPERATING SYSTEMS: Windows 10; Windows Server; Linux, and Ubuntu.

● PROGRAMS: Microsoft Office, Active Directory, Azure, Dreamweaver, and Adobe. PROFESSIONAL EXPERIENCE

Self Employed Birmingham, AL

Computer Maintenance and Repair

● Team Viewer Remote Diagnostic Desktop Software

● Repair and Replace Damaged Computer parts

● Reimage Hard Drives and Repair Damaged Printers

National Tire Warehouse Birmingham,

Al

Truck Driver October 2019 - Present

● Categorize tires by stops on daily route

CITY OF BIRMINGHAM - CROSSPLEX Birmingham, Al

Building Maintenance January 2010 - January 2019

● Performed setup and take down of Concert Equipment

● Conversions from Track & Field equipment to Volleyball Floor Plan for Birmingham Crossplex AT&T Birmingham, Al

Internet Technician January 2007 – January 2008

● Troubleshot phone calls for internet Issues

● Resolved email issues,Reset and or order Routers and Modems; also resolved Printer, Scanners, and other Peripheral Issues

TELETECH Birmingham, Al

Help Desk Technician May 1992 –

December 1993

● Monitored and managed email spam filters, and firewalls

● Troubleshot and resolved connectivity issues and VPN Issues, Evaluated computer malfunction issues EDUCATION

PHILLIPS JUNIOR COLLEGE Birmingham, Al