Corey E. Segall
Entrepreneurial Leader - Executive Management & Strategy
Expertise in Sales, Project Management, Transformation, and Professional Services
Executive leader with in-depth experience in selling and delivering all aspects of IT services to include strategic planning, organizational change, governance, and capability implementations. Extensive qualifications in deploying enterprise tools, business processes, project management office’s, and regulatory controls to both small and large organizations. Delivery oversight on more than 50 engagements, across 10 different industries, to achieve process improvement, compliance, application rationalization, customer success, and financial outcomes. Domain knowledge in blockchain, healthcare, financial, real estate, commercial, and government industries.
Abstrakt, Austin, TX Apr 2018 –Present
Founder & COO
General Management over company non-technical operations which includes finance, legal, HR, marketing, sales and capital raising. Led the establishment of company collateral and delivery practices.
Leading capital raising campaigns and engaging with investors.
Establishing business partnerships and alliances across the ecosystem.
Executive Advisory and blockchain domain expert supporting clients in assessing blockchain technology/protocols and its practical application to their business.
The Anti, Ponte Vedra, FL Jul 2017 –Apr 2018
Co-Founder and COO
General Management over company field operations and service delivery which included implementing all backend tools and creating our delivery and sales collateral.
Partnered with ServiceNow leadership to globally sell and deliver (in our first year) $1.5M in ServiceNow HR & ITSM solutions to fortune 2000 companies
Delivery and program management over implementation engagements using Scrum and Jira. Managed a delivery team of 12 across multiple projects/engagements.
Mentored sales team on ServiceNow ecosystem and spearheaded GTM strategy.
Accountable for all sales, P&L, staffing, and back office functions.
Executive advisor supporting key clients in creating their transformational strategy.
Integrhythm, Minneapolis MN Jun 2016 – Jul 2017
Managing Director- South Region
Providing executive advisory services and delivery oversight on ServiceNow’s HR, CSM, Security/GRC, ITBM, ITSM, and Facility Management applications for Global 2K clients (Novartis, Topgolf, IowaDOT, UNC Health, Turner, and more).
Partnered with ServiceNow account teams to globally sell and deliver over $5M in ServiceNow implementations.
Built strong relationships across the entire ServiceNow ecosystem. These relationships resulted in accelerating company growth and surpassing annual revenue targets.
Led workshops for Fortune 1000 clients to collaboratively design their future state IT operating model.
Oversaw delivery in a program management role over implementation engagements using Scrum and Jira.
Sense Corp, Austin Texas May 2014 – Jun 2016
Managing Director- Strategy and Work Force Transformation
Collaborated with go to market teams on pre-sales activities, account planning, pursuits, and proposal development contributing directly to $4.5M in annual revenue for Sense Corp.
Accountable for leading the Enterprise Workforce Transformation practice from the ground up overseeing the development of all collateral and services.
Oversaw consulting engagements in a program management role involving data governance, strategy, business operations, and organizational change for fortune 500 clients. Clients included TXDOT, HHSC, DIR, WellMed. We used Scrum, Jira or Trello for many of the engagements
Segall Consulting (Client Hospira), Chicago IL Jan 2014 – Jun 2014
Principal Consultant/Program Manager
Advised the CIO and her directs on process improvements for Governance, Financial Management, Portfolio and Project Management practices.
Led a $2M program that deployed new resource management, project management and portfolio management practices resulting in greater business efficiency and productively.
Segall Consulting (Client RackSpace), San Antonio TX Jan 2013 – Jan 2014
Sr. Program/Project Manager
Managed the implementation of the revenue management and billing system (BRM) which supported Rackspace’s new cloud service offerings into the Sydney region. This $20-million-dollar program was one of the top three for 2013 and had high executive visibility. These new services laid the foundation for Rackspace’s ability to grow internationally. The successful implementation brought in over $2 million in additional revenue within the first two quarters of going online.
Successfully led the $1.5-million-dollar project to implement a new tax engine (Vertex) globally and integrate this engine with their billing and revenue management system (BRM). This has led to Rackspace being able to reduce their $2 million tax burden, greatly improve taxation accuracy, and support the scalability of their taxation capability as they continue to expand internationally. We use a Scrum methodology and Jira
Managed the implementation of Oracle’s OCDM, OBIA and OIEE products to support Rackspace’s need for a consolidated enterprise financial data warehouse. This includes integration with existing usage, BRM, EBS, and HFM systems. This led to better mass data management and we were able to create new product deployment metric reports at 5 times the speed of the old way. We used a scrum methodology and ServiceNow Agile.
Segall Consulting (Client BestBuy), Minneapolis, MN May 2012 – Oct 2012
Principle Consultant -Operational Improvement Program Manager
Responsible for leading teams to close gaps on post production deployment operational processes for new applications and services being created as part of the transformational bestbuy.com strategic initiative. This transformation led to BestBuy being able to react hourly (vs. days) to competitor online pricing changes. Implemented a Kanban and scrum framework to be used by programs and teams
Executed independent verification and validation of BestBuy’s operational readiness process to ensure quality knowledge transfer to the application and infrastructure support teams.
Provided advisory services on improving BestBuy’s ITSM business processes and updates to their ServiceNow implementation to support a continuous integration model.
Various Roles from 1997-2012 (Dell, ACS, Wipro, Princeton Information, DMI, Texas Instruments, EDS)
Sold and managed professional services to support enterprise transformation, M&A, process improvement, project management, IT strategy, application portfolio rationalization, Cloud/SaaS product implementations
Delivery & Sales Leadership. Partnerships
Jira, TFS, HP ALM, Confluence, Trello, SN
Organizational Change Management – Coaching and Enablement
Service Delivery Strategy and Implementations
Business and Operation Service Transformations
Enterprise Application Implementation and Governance
Blockchain, dApps, and DLT’s
Delivery Methods: Kanban, RUP, Waterfall, Scrum
Portfolio/ Program / Project Management
Governance and Framework Compliance (ITIL, SoX, CoBIT, CMMI, HPI, IT4IT)
Customer Success and KPI’s
Traditional and Agile methodologies
Commercial, Healthcare, and SLED Industry Expertise
Marketing and Sales Strategy/Execution
Payments and FinTech
ServiceNow (ITSM, ITBM, HR, FSM, ITFM).
Education & Certifications:
Texas A&M University, College Station, Texas, B.S., Economics
Project Management (PMI)., Prosci Change Management, CSM, ITIL, CMM/CMMI