S.K.BHUVANESWARI

Old no:** New no:**

**th cross street

Indira nagar, adyar

Chennai -600020

Mobile no:956-***-****

E-mail ID: adcec0@r.postjobfree.com

Objective:

To keep the expectations of my employer alive, through smart work and loyalty, resulting in the achievements of both organizational goal and my personal goals.

Work experience:

1.Working as Digital Executive in Shriram Life Insurance from Jan 2018 to till date

Job profile

Part of Digital team providing Term insurance for the customers, who had been associated with our company by taken previous loans with us

Responsible for taking the Customer Feedback regarding any issues on the loan payment options or with branch,will be taken forward to the team by sending the mails with the proper details

Was also involved in handling Income plus plans as well investment plans for the customers who calls us by seeing TV ad’s

Responsible for achieving our monthly targets, Agent productivity, Call quality and talk time

2.Worked as Executive in SBI Cards from March 2018 December 2018

Job profile

Part of customer services team handling inbound/outbound calls as well emails from credit card holders

Responsible for achieving the monthly targets such as call quality, cross sell, AHT, Productivity and resolving the customer queries within the TAT and thereby ensuring high quality of services to the credit card holders

3.Worked as Junior officer in HDB financial s/o HDFC bank from September

2015 to august 2017

Job Profile

Part of RTO curing unit team handling outbound services to the credit card holders

Responsible for timely delivery of credit cards and take up address verification, address

Correction through call and as well as email id rectification

Involved in doing cross sell to customers

Academic Credentials:

Name of Course

Board

School/College/Univ

Period

Percentage B.E – CSE

Affiliated to Anna

University

KCG College of Technology

2014

6.7

H. S.C (12th )

Tamilnadu State Board of Higher secondary education

Sri Sankara Vidhyashramam

Tiruvanmyur

2010

85%

S.S.L.C (10th )

Central Board of secondary education

The Hindu senior secondary school

2008

70%

Technical proficiency

Programming Languages : C language, C++, CCNA

Certifications:

Completed c, c++ course in the year 2010

Completed basic computer skills and internet course

Completed networking course in the year 2014

Training:

Completed INPLANT- TRAINING in UNIQ Technologies

Attended 30 day training in CHIPS SOFTWARE and ISRO

Project Done:

Hop by Hop multicast routing protocol

Project description:

Goal of this project is to provide efficient data distribution across various networks and used to reduce traffic with improved data integrity with faster communication and with the help of branching routers

Personal Data

Name : S.K..Bhuvaneswari

Husband Name : B.Ravindran

DOB : 17th January 1993

Age : 26

Gender : Female

Marital Status : Married

Address : Old no :10 New no:19

10th cross street

Indira nagar, adyar

Chennai-600020

Languages Known : English, Tamil, Hindi(Only spoken)

Nationality : Indian

Declaration

I hereby declare that the information furnished above is true to the best of my knowledge. I am assuring that, if placed, I will serve the firm with utmost genuineness and dedication.

Place: Chennai

Date: S.K.Bhuvaneswari

Contact this candidate