Front Office Manager

CURRICULUM VITAE

S. Karthika

No. ** B, Periyar cross street,

Rajiv Gandhi Nagar, Alappakkam,

Porur, Chennai – 600 116.

Email Id: adce84@r.postjobfree.com

Phone no.: 868*******

Objective:

To utilize my technical and management skills for achieving the target and delivering the best performance in the esteemed organization. I would like to implement my innovative ideas, progressive experience, skills and creativity for accomplishing the projects.

STRENGTHS & SKILLS

Excellent interpersonal and managerial skills, goal oriented, proactive, relish challenges, energetic, innovative, self-motivated, responsible and quick learner.

Results driven professional with the proven ability to work well without supervision. Work well individually and in team formulate Front Office techniques and map the requirements perfectly,

Administration

Accountant

Operational executive

Reception Customer Service

Facility Management

Work Experience:

Worked as Accountant in KOWSKI TOOLINGS PRIVATE LIMITED,

Ambattur Industrial Estate, Ambattur, Chennai from 2011 to 2011.

Worked as a Facility Operational Executive in WAY COOL FOODS & PRODUCTS PRIVATE LIMITED,

Virugambakkam, Chennai from 2015 to 2016.

Worked as a Reception admin in SM HOSPITAL

Ramaswamy Salai, K.K Nagar, Chennai 2019 to still date.

JOB RESPONSIBILITY of Accountants

Prepare the Invoices and follow up the pending payment & inward outward of stores, materials & day today activities of stores.

Maintenance of transaction by Purchases & Sales trackers and updates.

Preparation of Reports containing list of Purchases Customer using Pivot Tables.

Responsibility would be monthly closure of accounts and updates.

Review of general ledger accounts on a monthly basis

Finalization of monthly accounts

JOB RESPONSIBILITY of Front Office

Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately

Answering screening and forwarding incoming phone calls

Mail communicating and updating to the client.

Order Consumable for office materials and maintained the stock inventory daily basis.

schedule for meetings and Update calendars as per the requirement

Arrange travel and accommodations, and prepare vouchers.

Keep updated records of office expenses and costs petty cash details.

To be maintain the daily basis attendance should maintenance, providing their salary slips

Maintaining the appointments and cancelation

Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operations.

Training new and existing employees, deployment of assigning and directing work.

Contribute operations information and recommendations to strategic plans and reviews, prepare and complete action plans, implement production, productivity, quality and customer-service standards, resolve problems, complete audits & identify trends.

Analyze process workflow, employee and space requirements and equipment layout, implement changes.

Review and approve all operational invoices and ensure they are submitted for payment

Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.

JOB RESPONSIBILITY of Facility Management

Managing the entire administration and facilities

Teaming up with other internal departments like Finance, HR for smoother functions

Management of local purchase and Maintenance Contracts

Petty cash transactions & employee reimbursement

Assisting Admin Manager in day-to-day activities

Assisting the HR team, Finance Manager and the CEO in their Daily Important work

Organizing conferences & team get-togethers

Responsible for maintaining Company confidential records

Ability to coordinate efficiently with different teams.

Answer customer Important questions over the telephone

Excellent temperament to multi-task and coordinate various activities under high pressure

Experienced Front Office Executive with sound knowledge of using office equipment’s like scanner, fax and photocopy machines etc.

Warm and friendly behavior which proves to be an asset in receiving and greeting visitors from outside

Skilled in sending emails, letters, memos and supervise other official activities

Communication of messages, receiving phone calls, transferring calls, using judgment calls regarding nature of business and urgency of situation

Data entry duties depending on the task se

Communicating with the facility to book the conference rooms,

Managed VVIP clients in terms with assisting them in selecting the best diamonds for sale

Meeting Sales targets of 1 Core and above consistently every year

Attended Jeweler fairs

Promoted New Design Jeweler by sending Email to potential Customers.

Worked with the Store Designer and the customer to create a design according to customer needs.

Coordinating with the head office for new Jeweler enquires

Managed the entire process of cash payment for VVIP customers.

Handling calls and also connecting conference calls.

Escorting the VIP and also the clients.

Taking care of Employees office requirements.

JOB RESPONSIBILITY of Front Office

Managing Large events.

Booking of Meeting rooms for VIP Client Meet

Handling Facilities

Calendar Management ( back to back meetings of General Manager with all the inputs on the calendar)

Maintaining day-to-day office administration.

Arranging Employee Birthdays and events.

Supporting Business Support Team during Special events.

Will coordinate with travel and facilities team during foreign team visits

Managing all front office activists

Computer Knowledge:

1.Operating Knowledge in Ms-Word, Excel,

2.Tally 5.4, Tally 7.2 & Tally ERP 9, Gofrugal software

Education:

DEGREE

COLLEGE/SCHOOL

YEAR OF PASSING

PERCENTAGE

B.Com

Sri Shankarlal Sundarbai Shasun Jain College

2011

80%

H.S.S.L.C

Arulmigu Meenakshiamman HR Sec School

2008

68%

S.S.L.C

Government HR Sec School

2006

60%

STRENGTHS:

Has Positive Attitude and Assertive

Very Sincere and Punctual at work

Adaptable and eager to learn new things.

Can adjust with all types of people in a group.

Self-motivated person with excellent communication skills and good analytical skills.

Good problem solving and decision-making skills. This skill-set can possibly be the most important part in identifying, the problems within the organization and having the capability to evaluate the relevant action required.

Good leadership skills as your main focus will be to effectively convince others on business matters.

PERSONAL DETAILS

Father’s Name : E.SRINIVASAN

Date of birth : 06.12.1989

Gender : Female

Nationality : Indian

Religion : Hindu

Marital Status : Widow

Languages Known : Tamil, English

Contact Number : 868*******

DECLARATION:

I hereby declare that all the above mentioned particulars are true and correct to the best of my knowledge and belief.

Place : Chennai Yours faithfully,

Date :

S.KARTHIKA

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