Sign in

Customer Service, administration experience, strong computer skills

Grandview, ON, L3T, Canada
March 23, 2020

Contact this candidate



Reza G.Riabi

*** ****** ***. #***, *********, ON, L3T 2E7

Tel: 416-***-****,


Excellent customer services, administration & office duties, data entry, and data management,

Operating Lab instruments, modifications of standard procedures (SOPs) to develop accuracy and precision, writing report to supervisor, and follow Health and Safety regulations. SKILLS


2014 to July 2019: Project director at the Ministry of Energy (Iran)- I directed five group of geoscientists, managed duties, deadlines, budget, and field trips. Application of database management in GIS helped us to discovering new geothermal energy sources in the province (Eastern Azerbaijan).

2009 to 2013: Laboratory Assistant with MNN.Co and University (Iran)- Responsible for client’s service

(providing warm and friendly greetings, Technical and general customer service), customer administration, maintaining the order of the customer’s files / records, installation / calibration of the instruments, maintain quality control (QC), analysis of samples, writing report to supervisor, preparation and labeling, reshelf returning materials, orders, receives and stores materials, faxing and scanning. EDUCATION & QUALIFICATIONS

Geology degree- University of Pretoria- South Africa Computer Skills: Microsoft Office (Word, Excel, and PowerPoint), CorelDraw, and other computer software, as follows:

IBM software SPSS

Platform to create, manage, share, and analyze spatial data (ArcGIS)

Google Earth (geographical location checking)


Languages with fluency: English and Farsi


Soccer, gardening, reading.

Assess the customer’s needs through interactive listening, and connecting them to the appropriate offices,

Improving services based on customer interaction and individual observation,

Strong computer skills: MS word, Excel, PowerPoint, internet, email, and social media skills,

Statistical data Analysis and database management,

Experience of analytical lab working, exposed to toxic or caustic chemicals,

Time orientation, and group working / management skills,

Strong attention to detail and accuracy,

Experience in faxing, scanning, accurately maintaining files and records,

Flexible, reliable and hard-working with an upbeat personality

Well organized, function well in a fast paced environment with the ability to multi-task,

Creative, energetic, enthusiastic with a good sense of humour

Eager to learn and follow new procedures and take on new duties,

Sincerely enjoy working with people, in person,

Contact this candidate