Briana Hagen

Oceanside, CA ***** adce40@r.postjobfree.com 760-***-****

My professional background includes serving

customers at the highest level. I am able

to handle difficult situations and am a

great communicator. My experience ranges

from the restaurant industry to front office

receptionist work.I am sales driven and

extremely goal oriented.

Work Experience

Server Tilted Kilt - Orange County, CA June

2017 to Present

● Handled a high volume of customers

daily

● Carefully listened and memorized

orders

● Checked on guests frequently

● Cleaned and sanitized restaurant and

bar

● Always put on a smile and provided my

best customer service,to keep the

guest returning

● Set up payments by POS

● Welcomed guests as they arrived

Receptionist/Airbrush Tech Tropic Tan –

Tustin, CA June 2017- July 2018

● Greeted customers in a

timely fashion while

quickly determining their

● needs Provided great customer service while checking in clients, signing new clients up, and promoting new products and specials.

● Maintained a clean and organized salon.

● Trained staff on company procedures and company services.

● Accurately counted money and receipts made from sales, balanced cash drawer and deposited the money in the safe at the end of my shift. Receptionist Seelbinder Plumbing, Rancho Santa Margarita - Fedex, UPS October 2016 to June 2018Greets and directs visitors to the company.

● Takes and receives messages for various personnel.

● Receives, sorts, and forwards incoming mail. Maintains and routes publications.

● Coordinates linguistics and delivery of express mail services (Fedex, UPS, etc.)

● Scheduled appointments.

● Maintained appointment diary either manually or electronically. Receptionist/Airbrush Tech Sugared & Bronzed, Newport Beach January 2015 to October 2016

● Ability to maintain good relationship with clients.

● Make sales goals by selling packages and products to ensure customer satisfaction.

● Answered phone, booked appointments, maintained client files, and the ability to maintain a hygienic environment.

Server Hooters - San Diego, CA January 2012 to January 2015

● Demonstrate genuine hospitality while greeting and establishing rapport with guests.

● Guide guests through menus while demonstrating thorough knowledge of the food,beverages, and ingredients.

● Precisely describe menu items and special offerings

● Proactively prepare for large parties and reservations, anticipating planning and staffing needs.

● Buss, clear, clean, and set tables when support staff are backed up Education

Santa Barbara City College - Santa Barbara, CA high school diploma - San Dieguito Academy Encinitas,CA

References

James Bernard Owner Seelbinder Plumbing 760-***-**** Juan General Manager Tilted kilt Anaheim 714-***-**** Sugared and Bronzed Newport Beach949-***-****

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