Debra J Hernandez
A professional HR Generalist with more than 20 years experience, 8 in roofing manufacturing. Strong skills in on-boarding, Benefits, Training and investigations. Strengths include: creativity, realistic, honest, dependable, and ability to keep confidentiality.
Accomplished Problem Solver
Trainer / Facilitator
Coaching for Results
JOHNS MANVILLE JUN 2011 – SEP 2019
HR/SERVICES SPECIALIST (Jun 2011 – May 2016)
(JUN 2011 – MAY 2016)
Managed recruiting, new-hire on boarding, training, payroll, employee relations, accounts payable, and purchasing
Achieved a decrease in employee turnover – 47% to 7% in 2 years.
2013-2015 turnover rate of .5% due to retirees
Successfully wrote and delivered a professional on-boarding experience for new-hires
Assisted with change to ADP, ensured accuracy and notified managers of attendance issues.
Creatively encouraged employees to sign up for direct deposit – all employees enrolled within 6 months
Built relationships with all employees based on trust and honesty.
Lead investigations for various complaints and concerns.
Helped supervisors and managers with identifying the appropriate disciplinary action and wrote reports.
Rolled out benefits annually to all employees and assisted with enrollment process.
Aided employees with benefit, LOA, and payroll related questions
Selected by Senior Leadership to train Front Line Leadership Skills in two plants and as a rover to other locations.
Trained Harassment, Safety and plant specific polices annually.
Worked with EHS to set up and roll out Safety Campaigns.
SCHEDULER/PLANNER/QUAILTY (MAY 2016 – SEPT 2019)
Managed production scheduling, quality control and logistics.
Successfully and accurately scheduled production through the summer months in a recording breaking year.
Conducted quality testing and analyzed data. Notified supervisors when anomalies occurred.
Trained quality processes to all employees resulting in less than $20,000 in costs over 3 years.
Transferred materials across the USA meeting all customer needs without delay
Managed purchasing of raw and pack items.
Utilized sales forecast and previous year’s detail planned production to maintain stocking levels that were in accurate product mix.
Developed understanding of production and shipping departments trials and tribulations
GIRL SCOUTS WESTERN OKLAHOMA APR 2007 – MAY 2011
Managed recruiting, new-hire on-boarding, benefits, training, and employee relations.
Proposed, planned and implemented moving payroll from Spherion to PayCom resulting in one location to find pay, benefits, and time off details.
Proposed, planned and implemented benefits improvement to match other non-profits resulting in lower costs for the company and employees with quality of benefit increase.
Implemented recruiting and new hire on-boarding process
Reviewed, updated and created position descriptions
Performed pre-employment drug screens and background checks
Performed volunteer background checks annually
Assisted with event planning for volunteers and girls
Trained leadership as needed of labor laws, updates to laws, and front line leadership;.
DELL COMPUTERS, INC OCT 2005 – FEB 2007
Created contests, planned recognition events, and managed Assistant Sight Directors calendar and administrative needs
Proposed, planned and implemented quarterly recognition events -
Created sales contests to aid in the upsell of ‘product’ of the month and quarter
Generated daily motivation within the phone sales representatives
Managed Assistant Sight Directors meeting schedule with Outlook
Performed administrative duties as needed
ADT SECURITY MAY 1995 – JUN 2005
HR/ADMINISTRATIVE TEAM MANAGER
Managed recruiting, on-boarding, staff of 15 administrators that performed, accounts payable, accounts receivable, sales contracts, installation and service scheduling, benefits, payroll and commissions
Creatively planned incentives for staff to keep the repetitive work interesting
Audited paperwork for accuracy
Interacted with administrators to learn their shortcuts
Trained new processes
Annually trained company policies
Developed and implemented process to cross train all administrators resulting in fewer errors
Master of Business Administration (MBA), Human Resource Management
University of Phoenix
Bachelor of Science Criminal Justice Administration, University of Phoenix
Critical Conversations, Johns Manville, How to Effectively Communicate When the Conversations are tough,
procedures, strategic planning, organizational design, classification, scheduling, interviewing evaluations, personnel management, Staff supervision, Regulations, Process Improvement, Data Analytics, Presentation, phone skills, hourly recruiting, manufacturing experience, revision policies and procedures, develop and deliver training, flexibility, integrity, oral communication, written communications, exceptional interpersonal skills, teambuilding, influencer