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Medical Assistant Back Office

Pomona, CA
March 20, 2020

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Yesenia Diaz Phlebotomist/ Medical Assistant/ Bilingual

Pomona, Ca

(909) 243- 6923

Technical Skills

●Patient Identification

●Vacutainer System

●Butterfly Techniques

●Skin Puncture Procedures

●Blood Composition


●Venipuncture Procedures


●Specimen Labeling/Transporting

●Universal Infection Control

●Medical Histories

●Medical Terminology

●Exam tray Set-up



●Basic Pharmacology

●Eye & Ear Lavage

●Urine Analysis

●X- Rays

●Charting and Filing.

●HIPAA/OSHA Guidelines


●Organized and Detail-focused

●Works well in a Team as well as independently

●Dependable, Punctual and Reliable

●Excellent communication skills.

●Able to work under pressure and maintain professional demeanor

●Flexible multi-tasker. Quick leaner


●National Phlebotomy Certification

●California Phlebotomy License

●Medical Assistant Certificate

●American Heart Association CPR/AED and BLS Certification

Relevant Work Experience

Medical Assistant- Dr. Retino Pediatric

Ontario, CA Present.

●Managed multiple phone lines

●Scheduled appointments for New and existing patients with EHR system.

●Roomed patients and took vital signs

●Checked insurance eligibility for ppo/hmo, private insurance including Blue Cross, Regal ect.

●Supported front and back office

●Administered vaccines to patients 9yrs and older.

Phlebotomy Extern-Chino Valley Family Physicians

Chino, CA 2019

●Collected blood specimens by venipuncture, vacutainer and butterfly techniques.

●Obtained specimen samples from patients over the age of 15 years old. Secured 20-30 blood specimens daily.

●Utilized computerized database to accurately verify patient identification.

●Maintained a safe and sterile wok area at all times.

Medical Assistant (Extern to Hire)–Chino Hills Podiatry

Chino Hills, CA 2011-2012

●Collected blood specimens by venipuncture, vacutainer and butterfly techniques.

●Obtained patients’ vital signs such as height, weight, blood pressure and temperature.

●Roomed patients and assisted physician during exam as needed.

●Performed X-rays

●Managed multiple phone lines and scheduled appts.

●Maintained a safe and sterile wok area at all times.

●Supported front and back office.


Phlebotomy Technician 1, US Colleges

Montclair, CA 2018-2019

Medical Assisting, American Career College

Ontario, CA 2011

GED, Pomona Adult School

Pomona, CA 2010

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