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Customer Service Manager

American Canyon, CA, 94503
March 20, 2020

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*** ****** *** ****** ***** 510-***-****

American Canyon, Ca. 94503

OBJECTIVE Obtain a position while maintaining health and fulfilling family obligations

EDUCATION Regional Technician Program, Oakland, Ca.

California State Approved Field Technician

Certificate received 2009

Laney College, Oakland, Ca.

Cabling Program

Certificate received 2009

Bay Area Optical Tech School Union City, Ca.

Optical Technician

Certificate received 2007


Local Loop Network

Wiring System Design

Codes, Regulations, Standards

Testing and Certification of Hardware

Using basic hand tools

Wiring method and Installation

Routing and dressing devices

EXPERIENCE Synovous for Genentech Vacaville, CA

Attendant – Maintenance Repair Operations (MRO) April 2017 – September 2018

Clean Room Operation

Picking/Pulling/Stocking warehouse utilizing SAP, Migo systems

Receiving orders

Kitting (Assembling) materials received

Product Catalog Inventory Quality Control by daily cycle counts

Forklift Driver

Pipe Shields Fairfield, CA

Assistant Engineer February 2015 – August 2016

Product Catalog Inventory Quality Control

Forklift Driver

Volt Temporary Services Fremont, CA

Shipping Manager December 2009 - July 2010

Responsible for shipping out computer servers domestic & international Fed-ex, UPS, DHL

Cycle counting, pulling orders, sorting freight

Quality Control – inspect & tests product

Clean Room Operation

Express Personnel Pleasanton, CA

Shipping Manager August 2007 – July 2008

Shipping and Receiving

Distribution supplier management

Customer Service

JSI Shipping Burlingame, CA

Shipping Specialist March 2006 – July 2007

Responsible for scanning, labeling, packaging, shipping out computer chips

Clean Room Operation

Customer service

International Trucking Richmond, CA

Stock and Puller June 2005- March 2008

Picking/Pulling freight

Stock control

Forklift Driver

Order fulfillment

Galgon, Inc. Fremont, CA

Machine Set-up Person August 1999 - July 2004

Set-up and operated Horizontal Boring, Vertical Tuning Lathe and CNC

Vertical machinery

Forklift Driver

Lead Fabricator and Punch Press Operator

SKILLS SAP, Migo, ERP systems, WIMS, MRP and CRP, AES direct, Expandable, Inventory Control,

Microsoft Word, Excel, Customer Service, Answering phones and emails

REFERENCES Available upon request

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