Omer Ali

Customer Service

Highly skilled and trained customer service professional. Expertise in customer-centric operations. Have very good communication skills in oral and written. Always give service to the customers which exceed their satisfaction level.

adcdv2@r.postjobfree.com

+974********

Doha, Qatar

linkedin.com/in/3merbinali@gm

ail.com

SKILLS

Excellent verbal

communication manner.

Customer satisfaction.

Hard working.

Good leadership skills.

Complaint resolution

IT literate.

Forward Thinking.

LANGUAGES

Arabic

Native or Bilingual Proficiency

English

Full Professional Proficiency

INTERESTS

Reading books.

Football.

Swimming.

WORK EXPERIENCE

05/2017 – Present

Debit Collector Officer

Neil Debt Collection

Doha, Qatar

Speedy and efficient collection record.

Positive rapport with customers in financial hardship. Tracking unclaimed debts and long term debtors.

09/2014 – 12/2016

Customer Service

EritreaTelecommunication Services Corporation

Asmara, Eritrea

Handling customer request and complaints.

Receive inquires from customers and assist them rapidly. Dealing with an average 400 calls in a day.

ORGANIZATIONS

Neil Debt Collection (05/2017 – Present)

Eritrea Telecommunication Services Corporation (09/2014 – 12/2016) CERTIFICATES

Certificate of appreciation (06/2018 – 12/2019)

Vodafone

Certificate of highest collector (06/2018 – 10/2018) Neil Debt Collection

EDUCATION

09/2010 – 06/2014

Bachelor Degree

Hamelmalo Agricultural College

Keren, Eritrea

09/2016 – 06/2010

High School Degree

Isaak T/Medhin Secondary School

Asmara, Eritrea

ACHIEVEMENTS

Consistent Performance with great deliverables.

Vodafone

Tasks

Tasks

Contact this candidate