Facility Operations Manager
Strategic planner with 25+ years’ experience managing full-life cycle operations for up to 1M sq. ft. buildings.
Seasoned Facility Manager, dedicated to improving safety, production, and quality standards. Demonstrated success in resolving complex problems related to safety, mechanical and electrical maintenance, inspection and repairs, and customer service issues. Proficient in training and mentoring employees to promote personal and professional growth. Outstanding interpersonal skills with the ability to communicate effectively and build cross functional teams. Proven expertise in project management by researching, analysis, and identifying issues during the initial stages. High skill level in operating hand, power, hydraulic, pneumatic, and diagnostic tools.
Highlights of Expertise
Maintenance & Repairs
HVAC Systems / Construction
Quality Assurance Inspections
Electronic & Mechanical Systems
Budget / Vendor Management
Commercial & Residential
ION Facilities Management
National Facility Manager
Kingston Ontario, Toronto Ontario, Hamilton Ontario
February 2018 to present.
Responsibilities include; Facility Management of 200,00 square feet call center.
Financial Management and planning of Operating and Capital budgets including expenditures.
Contract negotiation and vendor selection. Energy management and improvement planning and implementation.
Day to day maintenance and engineering services, electrical, plumbing and HVAC.
Waste management and recycling.
Construction of office retrofits.
Landscaping and cleaning services.
Machine Operator (January 2016 to January2018) Temporary Job
Operate large ingredient mixing machine while following strict safety guidelines. Maintain communication with staff and management to promote team-work and ensure all staff are up-to-date with any issues.
Consistently exceed production and quality performance requirements set by the company.
Record vital information on production quantities, safety issues, and quality inspections of, food processing dry ingredients.
CT Consultants, Toronto
Operations Manager (Contract) (2015)
Oversaw day-to-day operations of a 300,000 sq. ft. office and data center, 2 building operators, 6 security staff, and 2 house porters to ensure efficiency, maximum productivity, and adherence to operating and capital budgets.
Developed partnerships while managing external contractors and suppliers to retain competitive pricing when ordering supplies and materials
Fostered relationships with internal tenants to focus on long-term retention.
Led capital projects for energy management solutions, total building re-lamping, and major switchboard electrical upgrades following established safety protocol.
Morguard Investments, Belleville
Operations Supervisor (2013 to 2014)
Managed operating budget used to execute building and energy management systems. Spearheaded operation and maintenance of a new 175,000 sq. ft. court house while managing 2 day porters and 8 security staff.
Maximized efficiency and enforced safety procedures by directing service contractors, and in house building operations staff for automation systems, HVAC, and ancillary equipment operations.
CREIT Management L.P, Toronto
Building Operations Manager (2008 to 2013)
Directed project management efforts and daily operations of a 200,000 sq. ft. office / retail building. Supervised building staff and outside contractors to ensure all maintenance and repair needs were met.
Provided onsite management for 50,000 sq. ft. retail building with multiple tenants to addressed their concerns and resolve any deficiencies.
Procured parts and equipment within budgetary guidelines to guarantee maximum efficiency.
Liaised between tenants to determine issues related to capital projects, building maintenance, security, refurbishments, and renovations.
Oversaw the building automation system computer, building security card reader system and responded to all life safety situations in a timely manner.
Additional Professional Experience:
Construction Project Manager, Facilities Manager, Operations Supervisor, Building Operator, and Manager of Mechanical & Electrical Maintenance.
Education, Training and Professional Development
BOMA RPA, Current studies, 2016
Systems Maintenance Administrator, BOMA
Building Owners and Managers Institute, Toronto, ON
Building Systems Technician 1 & 11, Alberta Labor Department, Calgary, Alberta
Building Operator “A” Certificate of Competency
Honeywell Canada, Calgary, Alberta
Building Automation Systems Programming, Verbisky Trane, Calgary, Alberta
Centrifugal Chiller, Operation and Maintenance
Loyalist Collegiate and Vocational Institute, South Alberta, Kingston, ON
Southern Alberta Institute of Technology