Manager Air Force

Trey E. Schultz – Overland Park KS - adcdrv@r.postjobfree.com, 214-***-****

It’s my hope and professional drive to utilize my extensive customer service experience and hospitality knowledge to enhance the performance of a team. US Air Force & US Army National Guard Veteran.

PROFESSIONAL EXPERIENCE

Marriott Hotels International: Guest Services November 2019 - Present

Front Desk Operations

Air Crew Transport (ACT): Regional Manager Sept 2018 - Oct 2019

Regional Manager in charge of Operations for the Southern U.S. for a fleet of 8 drivers that provide exclusive ground transportation to flight crews (Delta, Jet Blue) in the airline industry. Role includes:

Budget/Payroll

Scheduling

Maintenance Oversight of fleet of vehicles

Omni Hotel: Valet Manager / Guest Service Manager July 2017 - Sept 2018

Manage a crew of 15 Valet Staff

Responsible for P&L of Omni Valet Parking and all Front Drive Operations

LAZ PARKING: Operations / Facilities Manager December 2012 - July 2017

Manage a crew of ten maintenance porters – focusing on the cleanliness, safety & customer experience within 9 parking structures of the Galleria Mall & Towers.

Responsible for budget, variance reporting as well as the payroll, motivational support and coaching & counseling of ten associates in a twenty four hour maintenance operation.

Starwood Hotels & Resorts - The Joule Dallas: Director of Security April 2008 - April 2012

Managed a crew of eight Security & Loss Prevention officers in a Luxury Boutique hotel setting

Maintained a Safety awareness program for incidents of tornado, fire and life safety as well as water safety. Increased safety awareness to all employees.

Celebrity guest security provided to major recording artists, motion picture artists as well as politicians and dignitaries

Hilton Anatole Hotel - Manager of VIP - Concierge & Executive Lounge August 2003 - April 2008

EDUCATION

* United States Air Force: Basic Training- Law Enforcement Technical Training Certificate, Non - Commissioned Officer Preparatory course.

* United States Army National Guard- Communications/Radio Operator, Technical Training Certificate.

* American Hotel & Lodging Association – Certified Hospitality Hotel Security Officer

* Northeastern State University – 198*-**-****-**

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