Social Media Analyst

EXPERIENCE SUMMRY

Over ** years of professional experience as a QA Analyst in Information Technology in Business User Acceptance Testing, Mobile Testing, Functional, Integration and Data Migration testing

Well versed with Digital Technologies testing that extends the business functionality to end users, Social media and multiple channels

3 years of SQL/Data migration testing experience (Guidewire and Workday)

Extensive experience in P&C Insurance, Bank Products, payments, Life and Health domain experience

6years of experience in testing packaged/Cloud based applications like Guidewire Policy Center and Workday Package Applications (Configuration/Integration/data migration/user acceptance testing)

Hands on experience in Agile/Scrum and other traditional development models like Unified modeling language (UML) and Unified Software Development Process (USDP)

Strong SQL/Data Migration/Data Validation Testing Experience

Excellent Domain Knowledge in P&C Insurance, Loans and HRMS Applications

Experience in Web testing, Client-Server, N-Tier Applications and Mainframe based application testing

Experience in developing Test Strategy, Test Plans and Test cases using requirements and design documents for Data Migration Projects

Strong experience in using QA toolset: Jira, QC, Rally and SOAP UI, ORACLE SQL, Snagit and XML editors

Certified in ISTQB, Insurance and SQL skills

Undergone Selenium automation training, Business Analyst training in Process models, UML, business rules and data rules

PROFESSIONAL EXPERIENCE:

1.May 2019 – Till date

Customer: JPMorgan Chase, Columbus, Ohio Role: Business UAT Analyst

Project -.JP Morgan Chase is the market leader in Banking and Financial Services industry. JPMC is going through a major Digital Transformation Program to enhance current systems, business capabilities to improve customer experience, multi channel capabilities, innovative banking product offerings, and they are targeting to be the best “digital financial services” enterprise.

Responsibilities:

User acceptance testing for multiple digital projects

Digital technologies Testing – Mobile, digital portals and multi channels

Follow agile based testing to compliment agile based digital development

Business capability focused test strategy and execution – Chase quick pay, bill pay, ACH, wire transfer and other payment capabilities

Team player - My role required me to work with several teams like PMs, business and Digital product leaders, development teams and scrum QA

Complex digital program involving multiple sub systems – requires a careful approach for a complex test strategy and execution

As I am a Business QA Analyst, I am required to work with end business owners and needed to partner with other Test leads on daily basis

Defect triage, test/retest, closely work with Dev team to track and close defects

Hands on experience in testing and validating new digital capabilities in various channels including Mobile, digital portals etc.

Test data creation, functional testing, effective testing issues resolution and one team based approach to improve productivity

Participated in business grooming sessions

Designed test plans and reviewed with product owners/peers

Coordination with business and vendor for requirements clarifications

2.Nov 2018 – Apr 2019

Customer: OhioHealth, Columbus, Ohio Role: QA Analyst

Project -OhioHealth is one of the largest Healthcare providers migrating from Peoplesoft to Workday product. Workday is a cloud-based human resource management software system that unifies a wide range of HR functionality into a single system. The software provides Core HR, Benefits, Time and Absence, Payroll, Recruiting, Talent and Compensation.

Responsibilities:

Worked with HR IT team to understand the platform tools and technology, understand data sources and Workday application portfolio

Worked on various modules such as Core HR, Benefits, Time and Absence, Payroll, Recruiting, Talent and Compensation.

Used Atlassian Jira for requirements, test cases and defect tracking

Created test data for the integrations and launching the integrations manually from Workday

Performed functional testing, Acceptance testing and UI testing of workday application after web services confirmation, performed data validation and data migration testing of users from legacy system

Worked with different file formats(csv,txt,xml) for different integration output files of Inbound and Outbound integrations

Pre-validation of EIB templates with data extracted from PeopleSoft

Participated in Payroll parallel testing, daily stand up meeting and daily defect triage calls

Escalating the issues in a timely manner

3.July 2017 – Oct 2018

Customer: Nationwide Insurance, Columbus, Ohio Role: QA Analyst

Project - Nationwide is one of the largest Insurance and Financial services companies in US. Nationwide is migrating from Peoplesoft to Workday product. Workday is a cloud-based human resource management software system that unifies a wide range of HR functionality into a single system. The software provides benefits, talent management, payroll, time tracking, compensation, workforce planning and recruiting.

Responsibilities:

Extensive data conversion testing experience –Did extensive data compares between old People Soft and new Workday systems before and after loading data into Workday.

Performed functional testing on Benefit module. Open enrollment, Change Benefits and adding dependents

Created Test plans and test cases for Benefit module and ensure that the testing phase meets quality standard

Performed Open Enrollment for Actives, retires and Extended Leave workers and validated new rates.

Created set of test data to complete unit testing, system testing and end to end testing

Participating in the daily status/stand up calls and defect review meeting

Helped in preparing test data for integration team to run files for vendor

Experience in performing Smoke, Unit, System/Functional, Integration, Regression, Release testing and User Acceptance testing

Executing the test cases in HP ALM and reviewing them with the management and logging defects in HP ALM and follow-up with developer and report to team members

Responsible for Creating the Test Strategy, Test Plan, Conducting Daily Triage Meetings, Providing Test Metrics, Escalating and following up on Issue Resolution.

Generate different kinds of reports - Simple, Advanced, Matrix and Composite reports to meet client requirements within the workday

Manually corrected the workers that are not loaded to workday due to some errors

Supported various HR modules such as Core HR and Payroll. Updated info in Production after go live.

Extensively worked with Business and Configuration leads

4.March 2017 – June 2017

Customer: Huntington Bank, Columbus, Ohio Role: QA Analyst

Project – Huntington Bank is replacing their Business Loans system with customized third party product called Misys. This system will enable Huntington to automate and streamlines end to end business loans process from Origination, Underwriting and Fulfillment.

Responsibilities:

Understanding the business requirements and wireframes/HTML Pages from vendor

Participated in Business requirements meetings for walkthrough

Designed and developed Test Plan/Detailed Test cases

Peer reviews and walkthrough for improving quality of test cases

Coordination with business and vendor for requirements clarifications

Analyzed user and business requirements for positive and negative scenarios for functional and regression testing

5.July 2015 – December 2016

Customer: Wawanesa Insurance, Winnipeg, Canada Role: Guidewire/ETL QA Analyst

Project - Wawanesa is implementing Guidewire Policy Center for their Personal Auto, Property and Commercial Lines as part of their Transformation Initiatives. Data is migrated from legacy mainframes to new PC solution during Renewal Process.

Responsibilities:

Extensively worked in Agile and Participated in Inception, Daily Scrum meetings and Sprint Planning sessions

Analyzed business requirements and developed detailed Data/Test plan/Test Strategy for QA

Development of Functional, System, Regression Test cases for Data Projects

Undergone Ruby/Cucumber training and started developing Automation scripts

Performed data validation testing after the ETL process

Used Rally for Requirements tracking and Defect tracking

Worked closely with Business Analyst, Developers, and Business Transformation Specialist

Identification of Regression test cases for Automation and Automation script development and testing

6.Jan 2014 – June 2015

Customer: Wawanesa Insurance, Winnipeg, Canada Role: Guidewire/FunctionalQA Analyst

Project - Wawanesa is implementing Guidewire Policy Center for their Personal Auto, Property and Commercial Lines as part of their Transformation Initiatives. PC/BC functionality/Screens are customized for Wawanesa requirements.

Responsibilities:

Extensively worked in Agile and Participated in Daily Scrum meetings and Sprint Planning sessions

Participated in Business sessions with Business and analyst teams to understand the user Stories in Policy center

Develop Test scenarios and Test cases for PC/BC functional testing

Execute Functional Test cases and validate the functional and Integration capabilities of new system

Involved in developing detailed test plan, test cases and test scripts for System, Integration, and Regression Testing

Conducted the Positive and Negative Testing, User Interface Testing on the application

Performed manual Regression testing after every build Installation

Trained BAU teams at the end of the QA cycle before rollout

Tested System Enhancements and interacted with developers, Business Analysts

Used Quality Center for requirements tracking, test case design, management reporting, and Defect tracking

Tested Reporting Functionality

7.June 2009– Dec 2013

Customer: Holmes Canada Limited,, Winnipeg, Canada Role: Functional QA Analyst

Project -Hooper-Holmes Canada Limited is an industry leader in providing risk assessment services to the Life and Health Industry. The main function of the company is gathering ‘Data for underwriting Decisions’.

Responsibilities:

Analyzed user and business requirements for positive and negative scenarios for functional and regression testing

Involved in creating test plan, test cases and test scripts

Investigated defects and interacted with developers to resolve the issues

Performed build Sanity testing prior to proceeding with Test Execution

Conducted Smoke, Functional, Regression, System and Integration testing

Performed Positive, Negative, and User Interface testing on the application

Performed manual regression testing after every build Installation

Tracked defects using JIRA and generated defect summary reports

EDUCATION and CERTIFICATIONS:

3 Years Bachelor Degree in Science, Sri Venkateswara University, India

Certified ISTQB Certification

Certified in Life Insurance Principles Course in Canada

Undergone SQL Training at Red River College, Winnipeg

Undergone Selenium, Ruby/Cucumber, Business Analyst training in UML, Process Modeling

Sujani Kambham, ISTQB Certified

1647 Scarlet Ave, Lewis Center, OH 43035

Cell: 614-***-****

e-mail: *************@*****.***

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