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Service Representative Customer

Location:
Accra, Greater Accra Region, Ghana
Posted:
March 20, 2020

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Resume:

JANET DEDE AMPONSAH

P.O.BOX TD. ***,

TAKORADI

+233********* / Ghanaian

adcdk0@r.postjobfree.com / https://www.linkedin.com/in/janet-dede-amponsah-162a24101 EDUCATION

University of Cape Coast Cape Coast, Ghana

Bachelor of Commerce, Accounting 2014 - 2018

Adiembra Senior High School Adiembra, Ghana

Business (*WASSCE) 2010 - 2013

ACHIEVEMENTS

Financial Secretary, *NASPA – Ghana Ports and Harbours Authority 2018 - 2019 Managed the financial affairs of GPHA-NASPA

Securing funds for charity events

Preparing budgets and monitoring revenue against expenses WORK EXPERIENCE

Ghana Ports and Harbours Authority (GPHA) – Takoradi, Ghana Accountant’s Assistant (National Service) September 2018 – August 2019 Working on Salary Processing.

Preparing scheme reports (provident fund, occupational pension scheme etc.) Working on service providers invoice

MTN Ghana – Finance and Fleet Department, Takoradi – Ghana May 2017 – August 2017 Intern

Vetting receipts for all transaction made by the staff Issuing Letters for servicing of staff vehicles

Fast Link Parcel Delivery Enterprise, Accra – Ghana June 2016 – August 2016 Package Handler

Embalinks Telecom Service, Takoradi – Ghana May 2015 – August 2015 Key customer service representative

Mobile money transactions (registration, withdrawal and deposit) Administering SIM services (swapping, porting)

SKILLS & COMPETENCIES

• Solid ability to work with Microsoft Office software (Word, Excel)

• Ability to work with Microsoft Dynamics ERP platform

• Meticulous attention to details, problem solving skills and demonstrated ability to produce consistently high quality results.

• Excellent interpersonal and teaching skills, ability to multitask, and a strong desire to learn, and contribute.

• Capable of working under little to no supervision to complete a given task.

*WASSCE – West African Senior School Certificate Examination

*NASPA - National Service Personnel Association of Ghana



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