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Engineer Jira

Lorton, VA
March 19, 2020

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Syed Ahmed


Cell: 703-***-****

Address: Lorton, VA


Seeking a position in Software QA/Testing field, where I can utilize my Automation Development and Software Quality Assurance knowledge, to contribute to the growth and success of an organization.


2+ years of expertise in Software Quality Assurance w/ technical and management skills

●2+ years of experience, IT Quality Assurance professional with extensive experience in Web and API/Web services testing

●2+ years of experience Selenium Automation Framework development including Page Object Model, Cucumber, Custom Hybrid Framework to achieve Test Automation Coverage by automating application GUI, API’s (REST/SOAP) and database testing of applications

●1 + years’ experience with API/Webservices testing using tools like Postman, RestAssured

●Expertise and experience in software engineering and development methodologies or SDLC like Agile, BDD, TDD,

●Subject Matter Expertise in writing Selenium Webdriver framework and regression tests using Java for test automation of Federal/Commercial web applications

●Expertise in Open source tools and libraries like REST assured, (API testing), Postman, Extent Reports, Junit, TestNG.

●Expertise in maintaining project code using GIT

●Experienced in preparing Test Plan, Test Case, Test Script, Defect Reports.

●Extensive experience working in Agile methodology with experience participating and leading multitude of Agile ceremonies

●Excellent understanding of Software Development Life Cycle and role of QA

●Expertise in defect reporting, tracking, and documentation using JIRA.

●Experienced in creating test design by using Jira and tracked the defects and reported the defects to the concerned persons.

●Experienced in Functional, Regression, Smoke, WebServices, Database, Integration, and User Acceptance Testing

●Extremely strong communication, presentation, and technical documentation skills.

●Highly organized with the ability to manage multiple projects and meet deadlines.

●Experienced in working/managing offshore team for QA coverage

●Quick learner and excellent team player having ability to meet tight deadlines and work under pressure.


Open Source Tools: Selenium, TestNG, Jira, Maven, Jenkins, Git, RestAssured, Extent Reports, Postman

Frameworks: Page Object Model(POM), Cucumber, TestNG, Custom Hybrid, Keyword, Data-Driven

Databases: Postgres, Oracle, SQL Server, MS Access, DB2.

Java Technologies: Java, Java Script, and Visual Age.

Operating Systems: Windows, Linux, Mac, IOS, Android, Solaris (UNIX)

Domain Knowledge: Retail, Services, Billing, CMS, Services


Macy’s Technology

Automation Engineer

June2014- Nov 2019


●Worked as Automation Engineer among a multitude of projects and environments

●Developed Cucumber framework and integrated BDD UI test scenarios as part of Regression Test Suite

●Developed manual test scenarios in gherkin format and then worked to automate scenarios as part of Cucumber framework

●Add feature files

●Worked within CI/CD environment utilizing Jenkins pipeline and maven project builds

●Executed Automated REST API tests using Jenkins before merging pull requests

●Updated maven dependency versions as part of automation project maintenance

●Worked within Agile environment participating regularly with development team in release planning, sprint ceremonies, and daily scrum meetings

●Developed Page Object Model Framework for asset management and CMS projects and automated regression test suite for QA process

●Sent Json requests to application API endpoints as part of REST API testing suite

●Developed automated login script for 3rd party applications utilized in QA processes

●Checked project code into Git and maintained using Git client SourceTree

●Worked to develop Postman collections by enhancing postman tests using Pre-request Script and validations within ‘Tests’ module

●Updated maven dependencies within project POM file

●Developed Automation best practices for team and routinely held code reviews to ensure code quality

●Determined testing requirements by conducting meetings with various functional teams and developers

●Executed automated regression periodically and reported results to team

●Implemented and configured Selenium framework for team members

●Developed documentation for QA processes and Automation Implementation

●Performed root cause analysis on issues identified through automation

●Logged defects using Jira and followed up with testers and developers until fixed/closed

●Conducted regular group KT sessions with test team on Selenium test development and execution

●Lead effort for code review of automation scripts

●Enhanced existing automated regression test cases to implement backend validations

Macy’s Technology

System Analyst

April 2006 - June2014

Performed support & services, installing and troubleshooting hardware, software, and networks; system recovery based on incident calls by using prior experience.

Audited servers, network switches, and all other RF equipment’s installation and maintenance; executed quarterly audit of all network attached systems and submitted report to management.

Analyzed and troubleshoot PBX, and complete MAC work as well as network and remote connectivity (hardware/software) support.

Developed, maintained reports as necessary to demonstrate compliance with configuration and change management regulations.

Escalated software/hardware problems that cannot be resolved to 3rd level of support.

Environment: Microsoft Office, Windows, Selenium, Jenkins, Maven, Eclipse, Jira, JSON, Postman, REST, Sourcetree, Git, Java, Jmeter, Agile


Bachelor degree in economics

Microsoft certified system engineer

Cisco Meraki certificate- Certified Meraki network operator

A+ Certificate


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