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Customer Service Administrative Assistant

Location:
United States
Salary:
$15/hour
Posted:
March 19, 2020

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Resume:

Julia Bavaro

** ******* **

Washington, PA *****

412-***-****

adcdhc@r.postjobfree.com

Qualifications

Dependable with a strong work ethic. Ability to grasp new ideas and tasks quickly.

Superior customer service skills. Proven ability to effectively multi-task responsibilities.

Effective communicator. Solid time management and organizational skills.

Experienced with Windows OS, Linux 0S, & Microsoft Office

Typing speed of 75wpm at last calculation.

Education

Community College of Allegheny County, Pittsburgh, PA. Social Work, Incomplete

Work History

Olive Oil’s Pizzaria, Washington, PA

Delivery Driver (January 2020 – Present)

Quickly deliver orders to houses and businesses throughout Washington.

Accurately prepare delivery and pick-up orders.

Perform daily duties, such as sweeping/mopping floors, dishes, or daily prep work.

Consistently provide exceptional customer service.

ALS Environmental, Washington, PA

Service Center Coordinator (July 2019 – Feb. 2020)

Use a company provided vehicle to travel to various locations throughout PA, OH, and WV

Pick-up various environmental samples for shipment. Repackage samples prior to dropping off at shipping location.

Effectively monitor company provided work phone for emails, texts and calls regarding sample pick-up scheduling.

Review and ensure accuracy of paper chains of command regarding samples to be sent for testing.

United States Postal Service, West Alexander, PA

Rural Carrier Associate (June 2016 – Present)

Sort, organize, and prepare daily mail and parcels for delivery.

Safely, efficiently, and accurately deliver mail along assigned mail route.

Assist customers with any questions or concerns.

Suggestively sell stamps and other postal products.

Domino’s, Washington, PA

Delivery Driver (Jan. 2016 – April 2017)

Quickly deliver orders to houses and businesses throughout Washington, Canonsburg, and Houston.

Accurately prepare delivery and pick-up orders.

Perform daily duties, such as sweeping/mopping floors, dishes, or daily prep work.

Consistently provide exceptional customer service.

Mm! Mm! Pizza, Washington, PA

Delivery Driver (May 2014 – Jan. 2016)

Quickly deliver orders to houses and businesses throughout Washington.

Accurately prepare delivery and pick-up orders.

Perform daily duties, such as sweeping/mopping floors, dishes, or daily prep work.

Assist in training new drivers

Consistently provide exceptional customer service.

Magna Service Agency, Washington, PA

Escort Driver (Jan. 2014 – May 2014)

Effectively communicated over CB Radio with drivers to alert them to any potential hazards

Accurately communicated location along routes and number of trucks being escorted during each run.

Adhered to a multitude of well site rules and safety regulations.

Remained alert for any changes that could affect the operation of the well site.

Staffmark/Comcast, Washington, PA

Temporary Bill Payment Representative (July 2013 – Jan. 2014)

Receive payments in the form of cash, check, or credit card.

Accurately balance drawer at the end of the day, complete minor paperwork.

Consistently provide exceptional customer service.

Troubleshoot problems with accounts and service if able to, or direct customer to a Sales Consultant who could adequately assist them.

Claire’s Boutiques, Washington, PA

Assistant Manager (May 2013 – July 2013)

Opened and closed store, accurately completed daily & weekly paperwork.

Operated register & suggestively sold items to compliment styles and items purchased.

Consistently provided exceptional customer service while remaining alert for potential theft.

Consistently maintained weekly and daily sales goals & delivered deposits to the bank.

Trained new employees & wrote weekly schedules.

Workforce1 Career Center, Bronx, NY

Administrative Assistant Intern (Nov. 2011 – Feb. 2012)

Managed Client Recruitment process and events.

Placed follow-up calls to clients and performed accurate data entry. Ensured work area was cleaned and in tidy order.

Provided assistance in preparing documents.

Updated and delegated tasks to ensure deadlines were met.



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