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Manager Customer

Location:
Pune, Maharashtra, India
Posted:
March 19, 2020

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Resume:

SAGAR GAIKWAD

Flat No.*, “Vishal Deep” Apartment, E-mail: adcdch@r.postjobfree.com

Sector No.1, Indrayani Nagar, Ph No : +91-901*******

Bhosari, Pune,

Maharashtra, India - 411039

Career Objective:

To seek long term challenging career in the Program Management through creative contribution in

all areas of work in the organization and utilize my potentials for growth of the organization.

Summary

16+ YEARS OF EXPERIENCE IN AUTOMOBILE SECTOR (SHEET METAL & PLASTIC)

1)Leader in Program Management of automobile products.

2)Development of sheet metal parts, moulded parts & Components on CNC & conventional machines in automobile sector.

3)Development In-charge in sheet metal (Car Body & Switches division) projects.

4)APQP & PPAP documentation.

Organizational Experience:

Plastic Omnium Auto Exterior, Pune, India

Designation : Deputy General Manager in Program Management Since Aug 2018

Plastic Omnium is leading manufacturer of Automobile Bumper, Fender, Front End carrier for key Customer of Volkswagon, Mahindra & Mahindra, General Motors etc.

Program Handling in Plastic Omnium,Pune,India

M&M : W601

Ford : W605

Ashok Leyland : LTV

Profile:

Flawless launch of the program.

Co- ordination & communication with the customers regarding Product & Process Development.

Quality & delivery targets achieved of the program.

Meet internal & external cost targets.

Achieved & maintained customer satisfaction.

Issue list covers internal / external, technical / commercial issues & ensures closing of all these issues on time.

Shared the things goes wrong & thing goes right in Program.

Tools & techniques using in program sharing.

Risk management.

Ensure that each CFT member is aware of their deliverables and timing commitments.

Function as the central communication point.

Meet the targets for the program including safety, quality, delivery, financial, craftsmanship, product and timing.

100% compliance for Pre-SOP Events.

Strengthened customer relationships to effectively exceed customer expectations.

Timely recovery of Outstanding/ Recovery

Gabriel India Ltd, Pune, India

Designation : Sr. Manager in Program Management Since Jan 2012

Gabriel India Ltd is leading manufacturer of Automobile Shock Absorber & Strut for Customer of Volkswagon, Toyota, Ford, Honda, Maruti Suzuki, Tata Motors, Mahindra & Mahindra, Ashok Leyland,Eicher, Yamaha, Bajaj etc.

Program Handling in Gabriel,Pune,India

Honda Cars : 2CW Program

Maruti Suzuki : YAD, YBA Program

Torre South Africa – Toyota 673W Program

M&M : P601 & S101 Program

Honda 2 wheeler - K14F&K23A Program

Genze 2 wheeler : Amphere program(Export -USA)

Isuzu Thailand Commercial Vehicle : VD00 (Export- Thailand, Vietnam, Indonesia)

Suzuki 2 wheeler : XF125/134, XF351, XF181/191(Domestic & Export –Columbia, Philippines, Africa, Japan)

Tata Motors : Xenon (Domestic & Export)

Toyota : Fortuner, Corolla

Renault : H79, PB1D

Profile:

Flawless launch of the program.

Co- ordination & communication with the customers regarding Product & Process Development.

Quality & delivery targets achieved of the program.

Meet internal & external cost targets.

Achieved & maintained customer satisfaction.

Issue list covers internal / external, technical / commercial issues & ensures closing of all these issues on time.

Shared the things goes wrong & thing goes right in Program.

Tools & techniques using in program sharing.

Risk management.

Ensure that each CFT member is aware of their deliverables and timing commitments.

Function as the central communication point.

Meet the targets for the program including safety, quality, delivery, financial, craftsmanship, product and timing.

100% compliance for Pre-SOP Events.

Strengthened customer relationships to effectively exceed customer expectations.

Timely recovery of Outstanding/ Recovery

Tools using in Program Management :

SAP PLM for Timeline.

CFT Schedule & Timeline, Scope change, Finance & Launch Meetings.

Program Issue List

Phase / Gate work book Reports

Part Matrix.

Weekly alert raised to all functional heads for critical issues.

Monthly program review with Senior Management

Red flag for critical activity.

Tata Johnson Controls Automotive Ltd, Pune,India

Designation : Dy. Manager in Program Management from Oct 2008 to Jan 2012

Tata Johnson is joint venture with Johnson Controls, USA in leading manufacturer of Automobile Seating Systems for Customer of Mercedes Benz, Skoda, Fiat, Ford, Honda, Nissan, Tata Motors, Mahindra & Mahindra, Ashok Leyland, John Deere etc.

Program Handling in Tata Johnson Controls :

Tata Motors Microbus domestic program

Mahindra & Mahidra LTV Program

General Motors goods carrier Program

Ashok Leyland Nissan goods carrier Program

Tata Motors Microbus export program

Tata Motors Microbus captain seat program

Tata Motors Ace export program

Tata Motors Ace Magic export program

Tata Motors Ace Face lift program

Tata Motors Ace Magic 10 seater program

Tata Motors Ace 800cc dicor program

Tata Motors Super Ace domestic program

Tata Motors Super Ace Thailand program

Tata Motors Ace platform VA/VE program

Profile:

Flawless launch of the program.

Co- ordination & communication with the customers regarding Product & Process Development.

Quality & delivery targets achieved of the program.

Meet internal & external cost targets.

Achieved & maintained customer satisfaction.

Issue list covers internal / external, technical / commercial issues & ensures closing of all these issues on time.

Shared the things goes wrong & thing goes right in Program.

Tools & techniques using in program sharing.

Risk management.

Ensure that each CFT member is aware of their deliverables and timing commitments.

Function as the central communication point.

Meet the targets for the program including safety, quality, delivery, financial, craftsmanship, product and timing.

100% compliance for Pre-SOP Events.

Strengthened customer relationships to effectively exceed customer expectations.

Timely reporting to JCI.

Timely recovery of Outstanding/ Recovery

Tools using in Program Management :

Product launch system.

MS Project for Timeline.

CFT Schedule & Timeline, Scope change, Finance & Launch Meetings.

Program Issue List

Phase / Gate work book Reports

Part Matrix.

Launch Program measure as per PLUS.(0-0-100-100-30)

Black diamond signed off for non standard activity.

Weekly alert raised to all functional heads for critical issues.

Monthly program review with Senior Management

Red flag for critical activity.

PD2, PD3 & PD4 raise for scope changes.

Achievement in Tata Johnson Controls :

Winner for Johnson controls merit award for Super Ace & Venture program.

Appreciation from Customer for Program.

All functional area’s, with conflicting expectations with each other kept as happy as possible.

Program has been controlled with proper understanding, communication & co-ordination towards organizational goals .

Get the work done from the team to meet cost, quality & delivery targets within the given time frame.

Achieve “Excellent” Rating from Customer.

Meet Customer's Pre - SOP Milestones and Timely Launch

Took a ownership & completed Customer planned & unplanned deliverables on time.

Maintained the good relationship with Customer, Internal team members & Supplier.

Mindarika Ltd, Pune, India

Designation : Asst Manager in Program Management Since June 2005 to Sep 2008.

Mindarika is an Indo Japanese joint venture in leading manufacturer of Automobile Switches like Power Window Switch, Lever Combination Switch & Panel Switch for Customer like Tata Motors, Mahindra & Mahindra, Lear Seating, Maruti, General Motors, Fiat, Ford, Honda.

Profile:

Customer deliverable complete on time.

Business case updation & increasing EBIT through departmental targets & VA/VE.

Daily Development review meeting.

Releasing master plan, Scheduling, Monitoring of New Product Development.

Capacity & Facility planning.( M/C & Resource planning)

In line Customer timing plan.( OTS & SOP)

Strong Follow up with Design & PE for New Product related activities.

Design review, Vendor selection & Product Handover meeting.

Selection of new vendors.

Price Negotiation & Finalisation of product.

Achievement in Mindarika Ltd :

Improved working environment & human safety by providing conveyer system for components.

Created separate Rework areas for assembly line & ensured that no rework will be done at running line, to pin point where the things go wrong & minimise disturbance at assembly line.

Award for best Kaizen in Pune plant for Matrix formation.

Precision Auto Ind, Nasik,India

Incharge- New Product Development Sep. 1998to May 2005.

Precision Auto Industries is manufacturer of Automobile Press components, Mould component & Welded assembly for Customer of Mahindra & Mahindra, Tata Motors, Lear Seating, MUSCO.

Profile:

Technical assistant for Supplier.

QAV audit at Supplier end on regular basis.

100PPM rej level achieved at Supplier end.

Off loading.

Inventory management.

Working on System improvement & Productivity.

Sample assembly & line trials.

Bill of material data in ERP & Maintenance of Item master data.

Responsible for Control & Monitoring New Product Production & Quality issues during production.

Daily Planning, Scheduling & job allocation of Moulding machines, Power presses & Welding machines

Documentation for company & TS requirement.

To optimize resources (man, machine, material) to improve the production output.

Capability to understand the drawings and developing feedback mechanism.

Achievement in Precision Auto Ind:

Upgraded conventional press dies into progressive dies in a way that reduced operation, Time, manpower & machine.

Provided ejection system into press dies for fast & smooth production.

Machinery & Systems Knowledge :

Systems: Working with latest trend like Kanban, TQM, Muda, Mura, Poka Yoke, 5s, FIFO

Power Press: 25 Ton up to 1000 Ton & 1030 Ton Double action.

Moulding Machines: 20 Ton, 90 Ton, 120 Ton, and 150 Ton.

CNC Machines: CNC Punching & Bending m/cs.

Trainings:

1.APQP & PPAP training from MARUTI UDYOG LTD.

2.Management in Customer Relationship from TATA MOTORS.

3.TPS Training.

Extra Curricular Activities:

Travelling

Playing Cricket

Educational Qualification:

MBA from IBMR College Pune, India

B Tech from University College, India.

Diploma in Mechanical Engineering from Government College, India

Personal Skills:

Good communication and presentation skills.

Industrious, creative and hard working.

Ability to deal with people diplomatically.

Problem solving ability and positive attitude.

Quick learner and adaptability of changes.

Good analytical and Statistical Skills.

Computer Skills:

AutoCAD 2000

MS Project

ERP System: Baan, Mfg Pro, SAP, PLM

MS-Office, MS-Excel, Internet Awareness

Personal Details:

Date of Birth: 07/05/1980

Sex & Marital status: Male & Married.

Nationality: Indian

Relocate: Willingness both Domestic and International.

Languages known: English, Hindi and Marathi.



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