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Employee Relations Manager

Foxborough, MA
March 19, 2020

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Karen L. Caldwell

** **** **. • Foxboro, MA *****617-***-**** •

A highly effective and experienced Human Resources professional with a diverse, background in a variety of Human Resources industries. Business support includes areas in high tech, manufacturing, financial Services, and Health Services organizations. Adaptable and reliable with the ability to collaborate and build rapport with advances interpersonal skills. Extensive experience in implementation of Compensation programs, Benefits implementation, Staffing, and training and development. Strong emphasis on Employee Relations as well as large scale downsizing.

Wingate Healthcare 4/2019-present

Human Resources and Business Manager

Act as campus Human Resources and Business Manager for an assisted living and a skilled nursing facility

Responsible for managing residents/patients Personal Needs Account

Maintain petty cash account for the community

Manage the human resources administration for the campus including hiring, retention, benefits administration

Administered payroll for 160 employees via ADP Advantage

Utilizes tracking system (ATS) for hiring all hourly staff

Tracked and maintained compliance in house training via Relias Learning

Maintain current licensure for all clinical staff

Run reports in ADP for the community for reporting purposes

Supervise front desk staff

Robert Half Management Company 7/2016-present

Van Pool, Inc, Human Resources Consultant Contract 7/2018-4/2019

Develop recruitment strategies for high volume full cycle recruitment

Counsel and advise management on new retention and turnover issues

Train and onboard new hires

Conduct audits on new hire paperwork

Conduct full cycle recruitment to include sourcing, interviewing and onboarding

Represent companies at various job fairs as well as company Open House events

Schedule all pre-employment appointments which includes fingerprinting, drug testing, and vaccinations

Whittier Street Health Center, Director of Human Resources 6/2016-7/2017

Work to develop and implement human resources goals and objectives to ensure alignment with the Health Center’s strategic plan and performance improvement goals

Develop and implemented requisition tracking system

Develop and implement new hire orientation program to ensure JAHCO compliance

Recruit Clinical Providers for all areas of the health center

Develop strategic recruitment plan to support the health center’s strategic goals.

Oversee compensation programs to ensure regulatory compliance and competitive salary levels, and oversees the design and development of compensation strategy and programs

Responsible for supervision od two Human Resources Coordinators

Archdiocese of Boston, Braintree, Ma Human Resources Consultant (Contract) 5/2013-6/2016

Responsible for all human resources functions within the Archdiocese of Boston

Act as a Consultant to Clergy and lay staff on all human resources related functions

Provide full cycle staffing including sourcing, screening and interview for all lay positions

Developed in conjunction with parish business managers Archdiocese Employee Handbook

Conduct and salary surveys for new positions throughout Archdiocese and advised on salary recommendations

Served on Employee Recognition Committee to improve employee retention and morale

Insperity, Boston, Ma, Inc Human Resources Consultant 12/2010-3/2012

Children's Hospital, Boston Human Resources Business Partner 6/2007-11/2009

Brigham and Women’s Hospital, Human Resources Consultant 5/2005-4/2007

Upham’s Corner Health Center, Human Resources Manager 12/2001-5/2005

BS Journalism/Public Relations, Suffolk University, Boston, MA

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