Shana Dozier, MBA, MSM, Active TS
Hartford/Middletown Area CT, 06480 Mobile: 860-***-**** Email: **********@*****.***
Technical/Proposal Writer Volume Lead
More than 25 years of hands on writing experience and business analysis with main area of expertise is Cyber Security, Healthcare, C5, C4ISR, IT Products and Services, Facilities O&M, Telecommunications within the Intelligence Community (IC), Aerospace, DoD, and the Commercial Sector. Also has extensive experience in marketing communications and healthcare solutions. Expert in applying business acquisition best practices in proposal infrastructure development and has experience in marketing communication solutions.
Full Proposal Management Lifecycle Support
Writing
Domain/SME
Industries
Strategic Solutions/Capture
Research/Analysis
Proposal Kickoffs
Requirements Analysis
Value Proposition
Bid/No Bid Decisions
Win Themes/Discriminators
Compliance Matrix
Outline
Schedule
Data Calls
Graphics Solutions
Oversight of Production/DTP
Writer Walk-Throughs
Stakeholder Communication
BOEs
Storyboards
Writing
Template Creation
Business Case
Pricing
Substantive Editing
Solution Gaps
Proposal Metrics
Feature / Benefits
Tables, Graphs
Action Captions
Work Breakdown Structures (WBS)
SME Writer Training
MS Office Suite
SharePoint/Privia
C4ISR
Cyber /Intrusion Detection
Configuration Management
Supply Chain Management
Force Protection
IT Products & Services
System Integration
Software Development Life Cycle (SDLC) (Agile/SCRUM)
Big Data Analytics/Cloud
Information Assurance (IA)
Enterprise Architecture
DPW & BOSS
Medicare/Medicaid
Project Management (EVM)
Facilities
Facilities O&M
Healthcare
Transportation
Manufacturing
Aerospace
Telecommunications
Engineering/Construction
Intelligence Agencies
DoJ
DoS
DIA/NSA
DHS
FBI
Joint Chiefs of Staff
All Military Branches: Army, Navy, Air Force, Marines
Proposal Writing/Technical Writing /Project Management Expertise
Thorough knowledge, understanding and practice using Shipley proposal development methodology.
Experienced supporting federal, state, and local government agencies for DoD, Civilian and Commercial responding to RFPs, ID/IQs, RFIs, RFQs, Sole Source; Experienced on various contract vehicles including GSA (Mobis, IT 70, Alliant, OASIS, Eagle), GWACs, MACs, TORs, BPAs.
Provides leadership, training, mentoring, resource allocation, marketing and branding, orals preparation
Skilled at process re-engineering, developing and streamlining the capture and proposal development processes
Experience working across business development, operation, HR, and finance; internal & external stakeholders
Project management skills include sourcing, logistics, BOEs, costing oversight, supply chain management, and coordination.
Program management skills include business and management principles involved in strategic planning, implementation, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Expert in ability to comprehend basic to complex business issues, contribute to general business projects, translating business needs into understandable requirements.
Great ability to understand business requirements, goals, and risks in order to formulate and define technical scope and objectives of projects; develops and manage project plans related to application development initiatives, from project planning and design through testing, implementation and maintenance.
Personnel and human resource knowledge includes personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Experienced and has keen understanding of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Training instruction/facilitation, instructional design, course module creation, curriculum planning. Also, educate project team members and the business community on the impact of the technology proposed (e.g., infrastructure) and for articulating strategy and developing contingency plans.
Proposal management, task order response, capture management, requirements analysis, document and data management.
Experience in vendor management project scheduling, defining, and implementing standard operating procedures (SOP) and workflow; keen understanding of current and emerging products, services, processes, and methodologies.
Experience in change management, configuration management; Sarbanes Oxley compliance, ISO, CMMI (1 & 2)
Clients include Pratt & Whitney, Leidos, BAE, Raytheon, CSC, Lynchval, AT&T, LGS Innovations, Spin Systems, Cisco, ManTech, Nortel, KPMG, HP, Harris IT, Xerox/ACS, Catapult Technology, Ltd. (S3), Lucent Technologies, Black & Veatch, AshBritt, and many others.
Relevant and Recent Proposal Work Experience (2008 to Present)
Techniques: Proposal Development Specialists, LLC. (Consultant) (Dec. 2009 – present)
Proposal Manager/Project Manager/Writer/Volume Lead
Managed proposal full lifecycle proposal process for various efforts from 7B to 10M, includes ID/IQs, RFP responses, RFI, RFQ and SF330s, DPW & BOSS. Conducted competitive analysis, developed BOEs, developed compliance matrix, outlines, schedules, storyboard, strategic solutions/ghosting, win themes, discriminator, value proposition, black hat, color team reviews, compliance review, data calls, subcontract management, teaming agreements, B&P, and write subsections and interview SMEs for technical, management, quality, resumes, staffing, executive summary and past performance volumes. Industry: Healthcare, telecommunications, manufacturing, healthcare, Intelligence, O&M, IT Products & Services Domain: Cyber Security, C5, C4ISR, Cloud, Facilities, Construction, Engineering, Marketing Communications, Software Development, Supply Chain Management, Project Management
Shipley Associates (consultant) (Nov. 2015 – Present)
Provided SME and senior level proposal writing support for AT&T Supply Risk Chain Management Plan and Financial Management Section for the GSA EIS NS2020 proposal. Industry: Telecommunications, IT Products & Services Domain: Supply Chain, Financial Management, Quality Control, and Compliance
United Technologies/ Pratt & Whitney, Military Engines (Employment) (May 2018 –February 2019)
Proposal Management/Technical Writing
Responsible for standing up Business Acquisition Center of Excellence (BACE). Responsible for implementing industry best proposal development practices for capture and proposals. Responsible for proposal group training & mentoring. Responsible for developing & documenting standard operating procedures. Responsible for managing billion-dollar proposals and other high-end special military projects; included contributing in bid decisions. Provide proposal management and writing, review and approve BOEs, as needed. Provide pricing oversight for projects. Industry: Aerospace &, Military Engines Domain: Operation Management Operations, Maintenance, and Repair Services, Construction, Supply Chain Management, Management, Quality Control, Compliance
ABM Government Services /Valiant Integrated Services (March 2017 –June 2017)
Proposal Resource Center Manager
Responsible for standing up proposal center and developed BD, capture and proposal process and SOPs for small 8(a) company; included contributing in bid decisions Industry: Facility Operation Management Domain: operations, maintenance, and repair services, construction, medical, Management, Quality Control, Compliance
Proposal Development Past Work Experience (not all inclusive)
EcoTech
Leidos
BAE Systems
AT&T
Raytheon
MicroTech Technologies
LGS Innovations
Nortel Government Solutions
Catapult Technology (S3)
Hewlett Packard (HP)
Harris IT Services
KPMG
Cisco Systems
Telcordia
ManTech
Computer Sciences Corporation (CSC) Commercial
Control Corporation of America (CCA)
Xerox/ACS Affiliated Computer Services (ACS)
International Technologies, Corp
Education and Training:
Education:
Masters of Science (MS), Management: Acquisition Supply Chain Management (MSM). University of Maryland University College
Masters of Business Administration (MBA). University of Maryland
Bachelor of Science, Science Technology and Society. New Jersey Institute of Technology
Proposal Training:
Shipley Proposal Development Process.
APMP Capital Region Conference
GSA Schedules and Winning Proposals. Training at the Federal Marketplace.
Writing to Win: The Art & Science of Winning Sales Proposals. Tom Sant training program.
Developing the Winning Approach: Responding to an RFP. Robert Frey training program.
Scrum Fundamentals Certified – In progress.
Memberships and Volunteerism
Association of Proposal Management Professionals (APMP)
Herndon Community Service
Fairfax County Election Official
Northern VA Family Service - Certified Application Counselor, HealthCare Award
Toastmaster Member, Tyson Corners VA