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Manager Quality

Riyadh, Saudi Arabia
March 21, 2020

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G.K. Pillai QA/QC Manager (Senior Manager)


Outokumpu Stainless Steel Co. Ltd

Saudi Arabia, Riyadh.



Senior Manager QA/QC with 23+years (Including 12 years in HSE) management and Engineering work experience.

Expertise in API-Q1, ISO 9001, ISO 17025 and HSE, SAMSS, activities including plan, Develop, implement/improvement, audits recommending and implementing corrective actions providing accurate documentation of statistical reports and ensuring overall compliance. Demonstrated excellence in communication skills, liaison with high level Management in various work sites especially for the Europe and GCC countries, federal regulators, stakeholders and suppliers etc. Area of Expertize:

QA/QC+HSE(API-Q1/Q2, ISO 9001:2015, ISO 17025&HSE140001/180001, ISO 29001, SASO, PDO,FPAL,PED) requirements,

Inspection technique – Special NDT methods for Ultrasonic, Eddy current, MPI/LPT/MT, Radiographic

Lab management –Acc to ISO17025,

Technical Management (Monitoring In-house Production Process & System),

API –Q1 / Q2 matrix and conformity plan,

API Manufacturing procedure Specifications,

Product Inspection Technique/ITP handling,

Business continuity plan and Risk assessment,

Quality plan, customer TPI, Audit/Survey, Internal and external audits,

NCR handling, Customer complaint handling.- Root causes analysis,

Requirement of Industrial Codes & Standards,

Problem solving / KPI thresholds, Capex scrutiny,

Product handling-Zero mix-up technique, traceability and control of Non-conformance,

Supplier performance evaluation, Supplier development,

HSSEQ handling, Risk assessment,

MOC and Process Management,

in-depth knowledge of international standards/specs and procedures, National/International standards / specs & Approvals,


ASTM /ASME –ANSI /API standards / ASME welding WPS/ PQR Technique,

Welding methods/ melting point/ heat treatment,

Product development/Stabilization,

Preventive maintenance for Equipment, tools etc..

Project management- project handling,

Team building,

Cont... Details of CV.

Page 2 of 3

Details of CV

Carrier history: Senior QA/QC Manager, (Two consecutive roles) 17 Jan 2010-present.

Outokumpu Armetal Stainless Steel Co Ltd & Armetal Metal Industries co Ltd, Riyadh, Saudi Arabia,

Managing overall QA/QC +HSE functions of the two Factories in Saudi Arabia, Riyadh formed as a JV with Outokumpu Europe who is a global leader of Manufacturing Steel/Iron products in long, flat products and fittings having manufacturing and marketing in GCC, Europe and North America etc. The Outokumpu Ltd is an API Q1 approved plant company, is Manufacturing Steel/Iron Products for Oil and Gas segments,

The Armetal Metal Industries Co ltd, ISO 9001 and HSE approved, and it is designing, Engineering, Fabricating and Installing the Industrial project works like Steel structure, Architecture and Rail /metro rail project etc. by fabricating various type of Iron/steel, Aluminum, Brass, Copper etc.

In this capacity, have been handling the QA/QC &, HSE Management function with 12 direct reports on continuous shift operations.


Providing efficient and effective leadership and management of the Quality team and reporting to Managing director of the Company.

Planning, developing and directing QA/QC,HSE policies, procedures and programs in accordance with API QI, ISO 9001, ISO 17025+HSE and SAMSS in-line with the corporate initiatives, whilst demonstrating and taking the lead,

Identify the Requirement of Industrial standards, codes, legal requirements, Certification Approvals and Pre- Qualification etc. According to business strategy,

Drive Quality lessons/Training, Internal / Surveillance Audits/TPI Inspection,

Manage collaborative working relationships with internal Risk groups, Operations, Finance, Legal, Controls, Audit and MIS,

A strategic planner in competency in devising significant solutions, implementing Health Safety and Environmental Management system for maintaining sound Occupational & Safety working culture.

Leading the safety cell to analyze the causes and reduce accidents, increase awareness among the employees towards maintaining of safe working condition.

Adept at developing safety plans, overseeing implementation as well as conducting field safety survey, site safety surveillance and Auditing to review the norms for performance.

Responsible for Risk assessment for each of job, participating in the process of investigation, recording of accident/safety related incidents and reviewing pre-commissioning and commissioning procedures.

Resources adequacy for personnel, processes and equipment,

Technical Support to oversee bidding stage & preparing CAPEX.

Implementation and Approval Industrial standards, cods including ASME/NDT, & Certification,

Supplier Evaluation and Support vendor performance improvement

Overall KPI Implementation, Project handling, Vendor Pre-Qualification& certification process,

Driving continuous improvement activities with the aim of hitting QA targets.

Communicating and ensuring that the Project QA plans are understood and operated by all employees and subcontractors.

Following regulatory requirements in order to meet service level agreements.

Providing technical support / Approval for welding Qualification (WPS/PQR).

Facilitating testing lab and managing NDT, Mechanical/ metallurgy and chemical lab operations complies to ISO 17025,

Key Accomplishment:

Having joined in this company right at the beginning stage, liaison with the Outokumpu European Engineers and Management team Having joined in this company right at the commissioning stage, liaison with the Outokumpu Management to setting up the entire infrastructural facilities in the Factory Operations, including Resource – personals, Machineries /Equipment, Safety controls and facilitating in-house Testing lab for mechanical, metallurgical and corrosion testing.

Developing the Management staffs, setting production lines suitably recruiting Technical staffs, Implemented Page 3 of 3

API Q1 +Q,HSE system, setting up new testing Labs for Mechanical in compliance with ISO 17025 and chemical including NDT tests, Approving product lines for Steel/Iron Pipe/Tube mill and overseeing maintenance and related logistic operations etc,.

Consolidate Pipe/Tube production across 2- production lines, out sourcing machineries, Equipment’s and facilitating NDT testing facilities.

Have been taken the company through the full product and factory certification, Industrial standards and codes such as WPS/PQR approvals, API-Q1, ISO 9001, OSHAS, PDO, SAUDI ARAMCO, SASO, WRAS/nsf-uk and currently working towards for PED and NORSOK Standards. Worked: QA/QC Manager,

June- 1996 –Nov 2008

National Refrigeration Co. Ltd (JV with Whirlpool cooperation-USA) Saudi Arabia, Riyadh.


Directed QA/QC department to implement ISO Quality system and day to day Quality Functions in the Manufacturing line.

Recommend corrective actions to functional department management on issues/concerns identified during internal/external audits and other quality signal sources,

Processing and oversight of QC samples, retain samples, returns and quarantine

Responsible for HSE Management- Risk assessment for each of job, participating in the process of investigation,

Conduct presentations on quality issues, initiatives and projects at cross-functional meetings

Conduct periodic Quality + HSE Management Review (QMR) meetings with the logistics/distribution management team and related functional areas to review key quality metrics, discuss trends/hot issues and coordinate quality improvement initiatives,

Planned and executed multiple tasks to ensure controlled documents were managed per procedures in the plant,

Provided coaching to personnel on Quality systems (QS) to include document control and training. Acted as liaison with electronic quality systems vendor(s).

Perform solutions designs support field efforts processes submittals and review states. Worked: QA/QC Sectional head

June 1989 – June1996.

Kelvinator of India Ltd (JV Whirlpool Cooperation U-S-A), Saudi Arabia, Riyadh

Worked as a Production/Quality Engineer in the Compressor and Refrigeration Manufacturing line for supervision of Operators, Inspectors in various production line including Incoming Inspection on Raw material steel, sheet metal components etc.

As a role of production and QA supervision in the plant, have been monitored and controlling all process and project related Engineering methods, reefing Drawing and Standards and supervised for shift operations,

Plan and coordinate quality assurance and quality control activities following Project Quality Plan, in line with national and international quality norms /rules /regulations,

Establish supplier QA/QC coordination procedure and inspection Management Plan.

Identify non-conformances and agree corrective actions with responsible Management and the Company identify non-conformances and agree corrective actions with responsible Management and the Company. Education:

Bachelor’s degree Mechanical Engineering, India

API –QI, Management system

ISO 9001 & HSE Certified Manager,

NDT/ASNT -American Society of Non Destructive Test Nationality: India, Dob-15 06 67

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