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Customer Service Sales

Delhi, India
March 21, 2020

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D/O: Babita Devi

Vill- Chainpur, PO-Radhagaon

DIST- Bokaro (Jharkhand)


Mob: 620*******

Aiming towards Career Enrichment and Growth in Channel Sales & Marketing involving Business Development with a Premier Organization. PROFESSIONAL ABRIDGEMENT

Currently working in Future Retail Ltd. at Bokaro Big Bazaar as Team Leader in Customer Service Desk & Cash.

Identify and develop new streams for long term revenue growth and maintaining relationship with customers to achieve business goal.

An effective communicator with excellent relationship building & interpersonal Skills, Strong analytical, problem solving & organizational abilities & Possess a flexible

& detail oriented attitude.


Working in Future Retail Ltd. (Big Bazaar) Since


AUG, 2014

Restaurant Feb 2013 — Jun 2014


Areas of Expertise:

Profit Centre Operations:

Identify and develop new streams for long term revenue growth and maintaining relationships

with customers to achieve business.

Conduct competitor analysis by keeping abreast of market trends and competitor moves to

achieve market share metrics.

Utilize public information & personal network to develop marketing intelligence for generating leads.

Key Account Management:

Initiate and develop relationship with decision makers in target organizations for business development.

Identify prospective clients from various sectors so as to generate business and thereby achieve business targets.

Sales and Marketing:

Responsible for primary & secondary sales in the assigned area.

Ensure proper utilization of promotional budgets to maximize profitability.

Develop marketing strategies to build consumer preference and drive volumes. EDUCATIONAL CREDENTIALS

Graduate from Vinoba Bhave University (Eng. Hons)

Higher Secondary from NIOS

Matriculation from CBSE Board


Date of Birth : 20

th July, 1992

Father’s name : Late Shankar Rajwar

Marital Status : Unmarried

Language Known: Hindi & English


I declare that the information given above is true to the best of my knowledge and belief. Date

Place (Sangeeta Kumari)

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