SHIKHA MOHINDRA

adcd0w@r.postjobfree.com 517-***-**** LinkedIn: shikhamohindra

**** ********** *****, ******, ** 48864

EDUCATION

Michigan State University (MSU), Eli Broad College of Business East Lansing, Michigan Master of Science, Business Analytics Expected Dec 2020 Relevant Coursework: Machine Learning, Data Mining, Data Science, Data Visualization, Statistics, Project Management Visvesvaraya Technological University Karnataka, India Bachelors of Engineering in Computer Science July 2003 Relevant Coursework: Analysis & Design of Algorithms, Data Structures, Operating Systems, Object Oriented Programming SKILLS

Language: R, Python, Java, SQL, C++, JavaScript, HTML

Databases: Oracle, SQL Server, MySQL, SQL Lite

Statistical Techniques: Linear Regression, Logistic Regression, Clustering, Decision Trees, Random Forest, ETS, Time Senses, Prophet, PCA, ARIMA

Libraries: Numpy, Panda, Spark, dplyt, MASS, H2O

Tools and Technologies: Tableau, Docket, Aw5, Google Analytics, SAP Power Bi

Soft Skills: Business Acumen, Communication to technical and non-technical, Teamwork, Adaptability ACHIEVEMENTS

Goldman Sachs Scholar: Entrepreneurship course at Indian School of Business (Partner of Kellogg School of Management).

We Excel Employee of the Year: Award for forecasting trends in student scholarship demographics resulting in policy change. EXPERIENCE

MSU Human Resources East Lansing

Shadow Intern Oct 2019-Dec 2019

HR Analytics: Devised an analytics model using Power BI to better understand attrition trends. We Excel Software Pvt Ltd Chandigarh, India

Head- Operations and HR Sep 2017 – Oct 2018

Led implementation of operations management tool Jira resulting in cost saving of 2500 person-hours. Mentored and led a team of senior business analysts to understand sales objectives and train them for potential up selling.

Mentored senior business analyst team to focus on customer end experience resulting in formation of new team and revenue opportunity of US$ 1 million.

Annual manpower planning: Analyzed new market trends and opportunities, speculating future manpower requirements, analyzing the manpower demand based on the company strategy with the HR Head. We Excel SAP Academy Chandigarh, India

Centre Head- Operations and HR Jan 2009 – May 2012

Coordinated all internal processes around SAP Head Office, other SAP centres.

Took complete control of business planning & budgeting along with workflow management for new Division SAP eAcademy in absence of management generating 100 % revenue growth.

Delivered presentations to small and large groups resulting in eventual increase in profit by 20% year on year.

Led contractual negotiations along with SAP-India Sales with a major local University resulting in a tie up of US$10mn. ADDITIONAL EXPERIENCE

Homestead Villas – Vacation rental Kasauli, India

Business Enterprise Oct 2005 – Oct 2019

New business venture initiated using family assets. Established, scaled and stabilized the business.

Increased profitability through customer data analytics (Google Analytics) to focus marketing initiatives on target audience, new market development and enhanced lead conversions through brand building initiatives.

Built a strong reputation for creating memorable vacations thereby building loyal customer database: Generated 67 Positive Reviews on Trip Advisor and other major portals.

Mobilized peer vacation rentals within the immediate cluster to set rental standards – enhanced negotiation power with travel agents thereby increasing profit share for the whole business area. Fuel Station Business (BPCL Franchise – India’s third largest fuel retailer) Chandigarh, India Business Enterprise Oct 2005 - Dec 2017

Revived existing business and took management charge. Improved net-profit by 35% through marketing analytics to remove customer pain points, increased turnover by 50% in 2 years. Improved participation of women in workforce.

Initiated brand building campaigns such as weekly deals, loyalty discounts, loyalty enrolments in BPCL card.

Established strong relationship with BPCL and vendors resulting in approval of INR million budget for retail site up gradation.

Led the team towards efficient resource utilization - leading to annual cost saving of 5 % of topline (equivalent of 70% increase in revenue).

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