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Customer Service Front Office

Santa Rosa, CA
March 18, 2020

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**** ****** ***** ***** ****, CA *5404 707-***-****


Seeking a customer service position in an active and positive work environment, utilizing my communication and organizational skills to contribute to increased customer satisfaction.


Bachelor of Arts, Sonoma State University, June 2017

Major: History

Minor: Gerontology


Excellent work ethic, Teachable, Works well with others, Quick learner, Dependable, Patient, and Kind.


Effective customer service and communicator, Organized, Team Builder, Proficient with IT, Microsoft Word, Power-Point, and Excel.


Spring Lake Village ǀ February 2017 – August 2019

oResponsibilities at Spring Lake: Administration assistant, driver, and village valet. As part of the administration team, I served at the front desk answering phones and questions of both the staff and residents. Additionally, I managed the administrative needs of the front office. As village valet, I made sure that everything the residents needed was cared for and accomplished. As a driver, I would take residents shopping and to medical appointments in addition to maintaining all the company cars.

Oaks of Hebron May 2013 – August 2013

oSummer internship in which I worked alongside those with special needs helping them with everyday life.

Chick-Fil-A ǀ August 2014 – May 2016

oDining Room Coordinator: My responsibilities were to greet all customers and meet the needs of those in the Dining Area. This included delivering meals, refilling drinks, as well as keeping the dining room and bathrooms clean.

Santa Rosa Bible Church ǀ January 2010 – Present

oRefereeing ǀ November 2012 – Present: Responsibilities included refereeing and teaching basketball to boys and girls in the SRBC basketball league.

oMaintenance ǀ January 2010 – July 2012: Responsibilities included setting up for different events as well as cleaning and maintaining the church and grounds.


oAWANA Citation Award

oSpring Lake Village Employee of the Month, May 2017

References available upon request

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