I am a certified project manager with experience in IT, Digital, and Marketing projects. Expertise in building and maintaining project plans, tracking and reporting on project roadmaps and financials. Adept at developing and updating dashboards for project meetings and communicating with stakeholders. An effective liaison between developers, engineers, strategists and clients, business developers, managers. Able to communicate complex ideas and issues, while understanding and managing budget, scope, and timelines. Disciplined self-starter and leader with experience in every aspect of project management: scope, definition, planning, priorities, and QA.
RAZR Marketing- Digital Project Manager Dec 2019- Present
Served as primary client contact and managed Agile projects through the entire project lifecycle from inception to execution. Tools used: Smartsheets, JIRA, Confluence, Excel
Developed project plans via Smartsheets and set clear client expectation and deliverables/task ownership. Maintained documentation systems for shared tracking purposes
Provided direction for all marketing projects initiatives, tasks and issues, allocating resources and man-hours to complete deliverables on time, while providing to QA to assure quality
Team management- Lead a cross-functional team of strategists, designers, operations, and developers
Training- Mentored staff/contractors/freelancers. Helped develop training process to onboard clients
Integrated campaigns- created and managed the execution of marketing communications including: website content, user experience, social media, case studies, newsletters, and other digital and traditional marketing efforts
United Bankers’ Bank – Project Manager/ Business Analyst Feb 2019- September 2019
Developed project plans and set clear client expectations and deliverables/task ownership. Maintained documentation systems for shared tracking purposes.
Prepared project plans including task assignments, prioritization, and forecasting
Facilitated coordination of deliverable tasks ownership with clients, engineers, and management
Budget tracking and forecasting- Monitored client budgets, hours allocated, creative resource timesheets, out-of-pocket expenses, and proposed fee renewals and increase. Worked with Salesforce, experience with CRM software.
Communications- composed various styles of internal, external, and cross-functional project communications, announced success criteria through all stage gate processes, and funneled communications to appropriate account/agency and client leadership
Royal Bank of Canada- Assistant Project Manager January 2018- Jan 2019
Coordinated three App Managers of IT department to build and maintain 24 project plans keeping them aligned between Applications and other functions
Tracked, maintained, and reported on project financials and project roadmaps - Monitor progress (budget vs. actual) against established milestones
Developed and updated dashboards for the project governance meetings, monthly dashboard projects.
Assisted in the procurement of hardware material and labor.
Worked with Finance group on tracking and aligning project financial reporting.
In charge of month end IT budget report every month. Coordinated between project managers and communicated monthly total to IT Director via Excel spreadsheets.
Spearheaded all group volunteer events within IT department. Organized, planned, and executed multiple volunteer events per year for IT team to participate in.
Provided management with status report updates and project issues in a timely manner.
Asset Marketing Services, LLC- Product Development Assistant May 2017- November 2017 (Department Eliminated)
Worked directly under Program/Project Managers as a direct aid to expedite weekly projects on time.
Generated content used by Sales teams to pitch product to prospective clients.
Used Excel, Ecometry, Microsoft Office, and Word to complete daily tasks.
Served as company Webmaster to help maintain and clean up company’s website on a daily basis.
Communicated expectations/deadlines to Marketing & Creative department and ensured they were met.
Expedited existing P.O.’s to ensure targets are met.
The Coca-Cola Company- Administrative Assistant August 2016- March 2017
Performed daily data entry in SAP for maintenance checkbook, over haul parts list, work order requests.
Responsible for running SAP maintenance reports weekly.
Assisted in assigning, scheduling, and creating preventive maintenance and purchase orders.
Created, scheduled, and closed out completed work orders daily.
Assisted in ordering machine parts and managed associated forms, as well as auditing of machine parts.
University of Wisconsin- Eau Claire May 2016
Bachelor of Arts in Political Science, Communications Minor
University of St. Thomas- Opus College of Business March 2019
Certified Professional Project Manager (CPPM) certificate
Integrated Campaign Management
Social Media/Community Management
Brand and Concept Development
Project Scope and Definition
Budget Regulation and Tracking
Content Management Systems
Employee Training and Management