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Customer Service Sales

Location:
Hyderabad, Telangana, India
Salary:
500000 per annum
Posted:
March 18, 2020

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Resume:

adccp4@r.postjobfree.com

***B Ramky Towers

Gachibowli

Hyderabad-500032

Mobile : 842*******

Gender : Female

Marital Status : Unmarried

DOB : 06/06/1989

Birth City : Kolkata

Birth State : West Bengal

Country : India

Pincode : 700118

CAREER OBJECTIVE

To build a long term career in Human Resources with opportunities of career growth.

ACADEMIC DETAILS

•Post Graduate Diploma in Mass Communication [2012] with aggregate of 53.4% from Jadavpur University

•Bachelor of Arts [2010] with aggregate of 65.6% from Jogamaya Devi College

•Passed AISSCE [2007] with aggregate of 68.9% from Bholananda National Vidyalaya

•Passed ICSE [2005] with aggregate of 78.4% from St. Augustine's Day School

WORK EXPERIENCE

Worked as Associate in Concentrix Daksh Pvt LTD from Nov 2014 to Nov 2015

Role :Caredesk Specialist in Customer Service Division

•Working as HR Service Delivery Professional in British Telecom from May 2016 to till date

Role :HR Service Delivery Professional

Was a part of the team that created innovative solution to resolve gift card issues and boost sales and customer satisfaction

Duration :

1 year

Role :

Team member

Team Size :

8

• Challenge Cup 2018

Description :

Was captain of project that designed a tool change to make the chat platform to be a preferred contact platform for customer

Duration :

1 year

Role :

Captain

Team Size :

8

• Supplier Delivery Trial

Description :

Worked on a project to ensure engineers don't miss appointment in customer home

Duration :

1 month

Role :

Consultant

•Team player

•Team Player

•Swimming

DECLARATION

I hereby declare that all the information provided by me are true to the best of my knowledge and capability.

Date : 17/02/2020



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