Sign in

Customer Service Quality

Salem, Tamil Nadu, India
March 18, 2020

Contact this candidate



Phone: +91-962*******

Career Objective

Seeking a position where my knowledge can be shared and enriched, a job opportunity where I can apply my skills. I would like to work for the development of the organization with full commitment, sincerity and hard work.

Professional Profile

I have 7 years 8 months of experience in Accounts Receivable and Accs payable as senior associate Capgemini Technology Services India Limited

Professional Information

Employer : Capgemini Technology Services India Limited

Platform : Financial service and reporting

Role : Cash applications, Order to Cash in AR and Order management and accounts management in AP.

Roles & Responsibilities

Post customer payments by recording cash checks in SAP software for International project

Verilfying and entering transaction with bank details and local deposits

Update receivable by totaling unpaid invoices.

Queries raised to customer and resolved Urgent queries.

Verifies validity of account discrepancies by obtaining and investigating information from customer service departments, and from customers.

Summarizes receivables by maintaining invoice accounts coordinating monthly transfer to accounts receivable account verifying totals preparing report.

Coordinate the team and achieve project purpose.

Accounts payable process in SAP. Tax process also done for AP.Owning and taking responsibility for the work produced in terms of consistency and quality. Handle mail management activity.

Preparing Daily Management information System (MIS) of the team.

Assist Month end closer.


Ability to work on by own initiative.

Prioritizing and managing multiple tasks simultaneously.

A positive approach and attitude to changes within the workplace

Excellent Quality management skills and time management.

Ability to communicate effectively and coordinate work with other staff members for day to day activities.

Ability to handle administrative functions and complete projects.


Got appreciation and recagnisation for Quality work.

Got R&R winner Awards for top performer. Proficient in client mails and management.

Coordinate sensitive projects and got successful results.

Computer skills:

Software: Oracle omniflow and SAP

Proficiency in computer: MS Word / MS Excel / Power Point / MS Outlook.

Academic Details

M.Com From Government Arts college for women Under peyriar University salem

B. Com ( CA) from Vysya Arts and Science College, Salem.

Personal Detail:

Date of Birth: 25th March 1988

Permanent address: 282/2 podaren kadu

Maniyanoor post,Salem 636010.


I hereby confirm that all the information given above is true to the best of my knowledge.


Contact this candidate