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Machine Operator Customer Service

Location:
High Point, NC
Posted:
March 17, 2020

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Resume:

Roslyn Nelson

**** * * ******* *** High Point NC 27260

adccgv@r.postjobfree.com

336-***-****

I am an individual with a good reputation looking to continue working in the banking industry; bringing strong ability to adhere to rules and regulations. Strongly focusing on customer service and doing things right the first time.

WORK EXPERIENCE

Teller

Wells Fargo- High Point, NC – December 2008 to November 2019

Responsibilities:

Check cashing, savings and checking deposits, withdrawals, loan transactions, payments, balance a cash drawer daily.

Cross sell products and generate personal and business referrals.

Send out daily work to back office and process foreign transactions.

Multi-task to help customers have good service.

Senior Teller

Wachovia- High Point, NC – June 2001 to December 2008

Responsibilities:

Assist other tellers when they need assistance.

Assist Teller Manager with supervising teller teams and assign tasks

Assist Teller Manager with coaching other tellers

Assist Teller Manager in investigation of discrepancies

Train Junior Tellers

Commercial Vault Teller and Maintain ATM balancing

Check cashing, savings and checking deposits, withdrawals, loan transactions, payments, balance a cash drawer daily.

Cross sell products and generate personal and business referrals.

Send out daily work to back office

Multi-task to help customers have good service.

Customer Service Associate

Dillard’s- High Point, NC- April 2000 to June 2001

Responsibilities:

Gift Wrapping

Taking Credit Card Payments

Balancing a drawer at end of shift

Answering Phone, directing customers to other departments

Refunds

Machine Operator

Styrex Industries Inc. - High Point, NC- February 1995 to April 2000

Responsibilities:

Operated a Plastic Molding Injection machine

Responsible for making plastic parts

Inspecting parts for defects

Trimming excess flash from parts

Logging Defected parts to keep up with production

Packaged parts as directed

Grinding defects to re-use

EDUCATION

High School Diploma

T. Wingate Andrews High School – High Point, NC

Graduated 1976

SKILLS

Excellent oral and written communication skills

Proficient at handling money

Excellent at working with diverse groups of people

Engaging personality

Excellent multi-tasker

Excellent Customer Service skills

Detail Oriented

CERTIFICATIONS

Keyboarding Certified



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