JACKYLYN GANTALAO CADANO
Prk.Gumamela,Brgy.Tigbao Maragusan Comval Province,Philippines
Contact number: +639*********/090********
Email address: adccga@r.postjobfree.com
I am adaptable, hardworking and clearly dedicated individual who has an ambition to succeed in any given environment, I like to learn new things and ideas that can enhanced my skills into competitive experiences. I am always pushing my limits to do multi-tasking role to have an outcome of best quality. I get along well with others with also working efficiently on my own.
I am seeking a position where I can develop and excel while giving my best to an employer.
Education:
Elementary: Tigbao Maragusan Elementary School
Secondary: Mapawa Maragusan National High School
College: Informatics Technical Institute of Maragusan
Bachelor of Science in Hotel and Restaurant Management (HRM)
Character Reference:
1. Ms.Anelyn Ramos - HR (RITZ HOTEL)-093********
2. Ms. Lindsey Ocba - Manager (Homitori Davao)-099********
3. Ms. Iris Mandagway - Supervisor (Homitori Davao) -095********
On the job training:
MY HOTEL DAVAO- Food and Beverages Services/Dining Department
MY HOTEL DAVAO - Kitchen Department
MY HOTEL DAVAO - Housekeeping Department
HAVEN’S PEAK HIGHLAND RESORT
- Food and Beverages Services
HAVEN’S PEAK HIGHLAND RESORT
- Housekeeping Department
National Certificate II (NCII):
- Food and Beverages Services NCII
- HOUSEKEEPING SERVICES NCII
- TABLE NAPKIN FOLDING
- TABLE SKIRTING
Working Experience:
Housekeeper
Homitori Davao
F. Bangoy Street corner Sta. Ana Avenue, Davao City 8000
September 3, 2013- March 2016
Responsibilities:
-Cleans the rooms
-Change guestroom and bathroom linen.
-Make guest room beds.
-Replenish guest supplies.
-Answer guest requests promptly on the floor.
-Responsible for collecting guest laundry.
-Handover lost and found articles if any found in the room
-Replenish maids cart with supplies for the next shift
-Arrange and stock the pantry with linen and supplies.
Front Desk Officer
Homitori Davao
F. Bangoy Street corner Sta. Ana Avenue, Davao City 8000
March 2015- Up to Present
Responsibilities:
-Greet guests and patrons as they arrive
-Ask if guests have a prior booking
-Manage the registration process
-Ask for identification and ensure that the provided credentials are accurate
-Handle guest check-ins and check-outs appropriately
-Operate hotel switchboard, take calls and provide information and transfer calls
-Manage accurate accounting of all rooms
- Provide guests with room keys and call for bellboys
-Take reservations over the telephone, through emails and in person
- Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel direction
- Refer guests to appropriate departments to resolve complaints or provide suggestions
-Compute bills and take payments
-Provide guests with directions around the hotel
-Contact housekeeping and maintenance departments when a problem is reported
- Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them
-Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
Service Crew
DUCKIN DONUTS
-MAY 2013 TO AUGUST 2013
Responsibilities:
-Take orders of a customer
-Prepare the utensils to be used by the customer
-Clean service or seating areas
-Clean or sanitize work areas, utensils, or equipment.
-Receive and process customer payments