Warehouse Associate
Resume:
Lorren Ronquillo
Sharjah, UAE
*********@*****.***
Summary
A dependable, resilient and hardworking individual, with great attention to detail and ability to overcome obstacles. Excellent communication and problem-solving skills, as well as a desire to learn and grow as a business professional. I’ve accomplished different aspects of Planning and Logistics with less supervision.
Skills
• Logistics
• Custom Clearance
• Microsoft Excel & Word
• Customer Service
Professional Work Experience
Output Planner
Weir Oil and Gas (SPM Flow Control Inc.)
January 2018 to February 2020
• Analyze and update shipping plan on a daily basis to ensure that weekly output targets are hit.
• Responsible for doing analysis and forecasting of products needed based on sales history and sales pipeline on a monthly basis.
• Allocate pressure pumping products and pump expendables based on customer requirement and project urgency.
• Generates picklist of items that should be packed and ready for shipment on a daily basis.
• Coordinate with freight forwarders and vendors to ensure that incoming products from manufacturing and other vendors arrive according to expected time of arrival per initial forecasting.
• Tracks and clears incoming shipment by ensuring that items arrive on time.
• Gives updates and reports regarding incoming items and current item allocation to Sales team. This is to ensure that our Sales team provides accurate lead time to our customers.
• Provides product certification to customer to ensure that our products are of best quality and are compliant to the market standards.
Warehouse Assistant
Weir Oil and Gas (SPM Flow Control Inc.)
October 2013 to December 2017
• Responsible for doing analysis and forecasting of products needed based on sales history and sales pipeline on a monthly basis.
• Coordinate with freight forwarders to ensure that incoming products from manufacturing and other vendors arrive according to expected time of arrival per initial forecasting.
• Tracks and clears incoming shipment by ensuring that items are properly received and entered in the ERP system.
• Generate commercial invoice and packing lists to ensure that outgoing products are fully documented compliant to Dubai Customs Regulations.
• Call and send emails to customer to ensure timely collection of orders.
• Planning
• ERP System (Syteline, Siebel, CRM)
• Microsoft SharePoint & OneDrive
• Network & Printer Configuration
Receptionist
Weir Oil and Gas (SPM Flow Control Inc.)
November 2012 to October 2013
• Receive calls and transfer to appropriate personnel/Departments
• Arrange OSC and JAFZA gate passes for the visitors
• Receive/Dispatch courier packages
• Monthly Water/Electricity Chart on HSE Notice Board
• Monthly Environmental Measurement Figures Report on HSE Notice Board
• Monthly Paint consumption Chart forwarded to HSE Supervisor for Workshop Notice Board
• Makes invoice sets for Customers, scan them, save in the network and dispatch through courier
• Update excel worksheet for invoices summary with information for invoices and their dispatch to customers by Courier confirmations
• Do the OSC monthly commissions
Technical Support Representative
Lexmark R&D Corporation
September 2008 – October 2012
• Responsible for troubleshooting technical issues such as printers, networking and printer sharing.
• Document all troubleshooting steps done
• Proactive customer service in delivering resolution. Technical Support Representative
Sykes Asia Inc
February 2006 – September 2008
• Responsible for troubleshooting technical issues such as internet connection and email settings.
• Document all troubleshooting steps done.
• Possesses excellent customer service in delivering resolution. Laboratory Assistant
University of San Carlos
June 2000 – March 2002
• Responsible for the condition of the computers and printers
• Attend to the needs of the students regarding technicalities of the computers and printers and computer application
Projects
• Shipping Plan
• Monthly Incoming Shipment Forecast
Education
1999 - 2002 University of San Carlos
Bachelor of Arts in English (Undergraduate)
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