May 2018 - Jan 2019
FEB-2019 - TILL DATE
* ******** ******, **** ******, Ashoknagar
Date of Birth : 07/11/1981
Marital Status : Married
Nationality : Indian
Known Languages : English Tamil
CAREER OBJECTIVE To obtain a position that will enable me to use my strong organizational skills, award- winning educational background, and ability to work well with people. EXPERIENCE INFOSYS BPO
SENIOR PROCESS EXECUTIVE
Vendor Master Data, Customer Master Data and Product Master Data in Semivoice based BPO.
• Knowledge of MS-Excel, Word and in SAP System.
• Ability to grasp new technical things quickly.
• Strong communication skills (written and verbal)
• Good interpersonal skills with an ability to understand the problem and solving them.
• Training new employees and getting them productive quickly.
• Online chat and e-mail interaction with responsible person to provide the data to create the customer or vendor in the system.
• Documenting any major problems are facing with the tickets in large numbers & reporting it to the Team Leader and Manager B & M Hot Breads Pvt. Ltd
Operation Assistant cum Secretary to CEO
Responsible for maintaining the records of oﬃce inventory.
• Distributing the stationary as per requirement and keeping the record.
• Checking the availability of stationary and other required things and ordering for them.
• Coordinating with the dealers, Suppliers and vendors.
• Maintaining the documents records.
Responsible for Meeting Arrangements on a Weekly basis and Monthly basis. Responsible for booking Air tickets and Arrangements.
• Responsible for checking the cleanliness of oﬃce.
• Responsible for checking the oﬃce’s assets are in good condition.
• Responding the mails.
• Responsible for handling the petty cash and keeping the record of expenses.
• Process inward and outgoing mail, both manually and automatically.
• Give general information to customers and the public.
• Photocopy and gather documents for allocation, mailing and ﬁling. LA GLOBAL PUBLICATIONS
• Responsible for Magazine Distribution for the Customers.
• Maintaining the Subscription documents.
• Responsible for checking the subscription payment received
• Responsible for checking the Ad payment
• Sending mail to the subscription completed customers
• Making Invoice for the Ad agency and for the print studio.
• Responsible for handling petty cash.
Updating Magazine Inventory on a monthly basis
• Preparing MIS Report for the Magazine on monthly basis ITC GRAND CHOLA
Responsible for report preparation for HOD Morning Meeting on a daily basis. For Report preparation co-ordinate with Asst. Mangers and Supervisors to collect all the data
In Report have to update all the Housekeeping related works on upto date. Main Responsibility: Lost & found items. Have to make entries and contact the guest 2003
and inform about item left in the room.
Preparing MIS Report on a daily basis, weekly basis and monthly basis. Handling courier packing and send to the guest.
Sending emails to the guest on a daily basis
Reporting demand items regularly.
Preparing escalation report on a daily basis.
EDUCATION University of Madras
Aptech Computer Education
TECHNICAL SKILLS SAP - Vendor Creation, Customer Creation, updation, deletion MS Word, MS Excel- Vlookup, Vlookup, MIS Email Drafting, Chatting
AWARDS Best Trainer Award 2013 - Infosys Employee of the Month - 2012 - Infosys INTERESTS Learn new technical skills Involve in new projects PERSONAL STRENGTHS Positive Attitude
Work under pressure
Flexibility and Adaptability
Results achiever, Meeting deadlines
Strong Work Ethic
Honesty and Integrity