Fremont, CA 510-***-****
Email: email@example.com LinkedIn: https://www.linkedin.com/in/japjeet/ SCRUM CERTIFIED BUSINESS ANALYST UC BERKELEY CROSS-FUNCTIONAL BUSINESS ANALYST SUMMARY
4+ years of Business Analyst hands-on experience in Agile Scrum software development for enterprise and banking products working side-by-side with multiple teams in multiple time zones.
Experience for being the voice-of-users and admins performing completive analysis, defining and refining requirements, and owning backlogs.
A go-getter with exceptional problem-solving skills to provide strategic thought leadership and influence decision making based on data and key metrics.
AREAS OF EXPERTISE
Inception – Adept at Competitive Analysis, User Research, Requirements Elicitation, User Stories (JIRA, Rally), Business Requirement Document (BRD), getting sign-offs, and Backlog Management.
Design – Skilled at using Microsoft Excel, MS Visio, creating PowerPoint, creating mockups, interpersonal communication, presenting demos, familiar with Tableau, experience using SQL to write and run queries, web- technologies such as Oxygen XML Author, EDCS, and Content management System, Adobe Experience Manager/WEM; design thinking using various tools to effectively communicate with UI/UX/Architect team and deliver best end-user experience.
Build – Hands-on experience in Lean Business agile development process, disseminate significant amounts of information with attention to detail, analyzing and creating reports as requested for stakeholders.
Review – Proficient at understanding User Feedback, End-User FAQs, Clarity PPM suite by working with stakeholders to help elicit the requirements, performing ad-hoc analysis and presenting results in a clear manner.
Leadership – Detail-oriented, hands-on/can-do attitude to solve issues with superb communication skills and a team player in a global environment. Ability to demonstrate leadership in taking on multiple, complex issues to build effective and long-lasting solutions, guiding and advising the customer. PROFESSIONAL EXPERIENCE
Apple Inc. – Business Analyst Jan 2020 – Present Sunnyvale, CA
Liaison between the Business stakeholders and IT team for Accelerate Project under Finance and Admin Systems Team.
Spearheads requirements for Accelerate Apple Pay application by working along with Business and IS&S Finance Stakeholders.
Document thorough Invoicing Automation business requirement, detailed user stories, and test cases for Apple Media Platforms (AMP).
Reviewed and executed test plan and test cases for User Acceptance Testing (UAT) to help ensure that all the functional requirements were met.
Cisco Systems – Business Analyst Jan 2019 – Dec 2019 Milpitas, CA
Liaison between the Business stakeholders and IT team for NextGen CPDM Project (Business to Business Platform domain) in Enterprise Engineering Operations Team.
Spearheads requirements for Cisco Compliance technical standards such as Leap Second, Smart Licensing etc. by working along with cross-functional stakeholders.
Responsible for all Business Analyst Agile Scrum Activities-Sprint Planning, Daily Scrum, Sprint Review and Sprint Japjeet Sodhi 510-***-**** Page 2 of 2
Lululemon Athletica – Business Analyst Jan 2017 – Dec 2018 San Mateo, CA
Worked on enhancing/adding functionalities at Lululemon website (E-commerce website, Business to Customer facing domain) to attract millennial visiting website and providing better user experience.
Worked with Product Development cross-functional teams from planning, requirement gathering, development, testing, deployment, and product backlog management to ensure the project stays on time, within budget, and with the highest quality possible.
Assisted Product Owner managing product backlogs and collaborated with Scrum master in creating user stories to better support business and functional requirements.
Executed the project using JIRA tool for requirement management.
Used MS Excel for gathering, storing data information, retrieve data from a specific column in table and converted data into performance reports in Excel by creating Pivot tables.
Reviewed and executed test plans and test cases for User Acceptance Testing (UAT) to help ensure that all functional requirements were met.
Bank of America – Business Analyst June 2015 – Dec 2016 Agoura Hills, CA
Involved in developing the AI Chatbot ‘Erica’ project using Agile Scrum Methodology and actively participated from the initiation phase to the testing phase of SDLC.
Participated in SCRUM daily stand-up meetings, sprint review and sprint retrospective meetings to discuss the ongoing progress, any roadblocks and plan for the day.
Utilized CA Agile Central (Rally) to help organizations align strategy, track project, and manage delivery and created Requirement Traceability Matrix (RTM) to track progress in project. CERTIFICATION AND EDUCATION
Masters of Science - Computer Science Amity University, Noida, UP, India
Bachelors of Science - Computer Science Delhi University, Delhi, India
SCRUM Certified Business Analyst (2017)
Certificate Program in Business Analysis (2018) – UC Berkeley Extension
Enrolled in Project Management: An Introductory Hands-On Course, Stanford Continuing Studies (2020) Retrospective end-to-end.
Document thorough requirements, detailed user stories, and test cases for each technical standard using Oxygen XML Author and publish the documentation on a Cisco Content Management System portal or WEM (Web Experience Manager)/Rally for IT Team.
Works collaboratively with on-shore and off-shore stakeholders from gathering, analyzing business requirements, and ensure the project stays on time, within budget, and with the highest quality possible.
Worked also on the Clarity PPM suite Project which is used for both project and resource management by working along with cross-functional stakeholders.
Performed weekly activity of CSG Clarity PPM Project Closure Requests clean up activity from QPC (Quick Project Creator) admins by proactivity following up with users to maintain data integrity of Clarity PPM tool and drive cleanup efforts.
Performed Lab Management activities (Lab Audit, Fixed Asset Audit and OOC Audit reports) and created/analyzed Vulnerability Drill-Down Backlog Cases reports using Pivot tables (strong Excel skills) as requested for stakeholders.
Responsible for eliciting and refining the requirements for iOps Access Admin and Helpbot project. Interacted with Interns to refine Business Requirement Document.