Desktop Support Network Engineer

Mirja Md. Abdul Ahad

(AE) +971********* adcc15@r.postjobfree.com Dubai, UAE

SUMMARY

Hard-working and effective Network Engineer with over 4 years of experience as a trainer and over 3years of experience in supporting network. Knowledge of Networking along with the knowledge of AWS cloud services as well as end-user support. Good communicator, know how to stay calm while working under pressure. I am an enthusiastic individual who thrives in fast-paced, challenging environments. Seeking a role where I can utilize my skill at the most while I can make a positive impact. Adopt at building rapport with others at all levels and maintain a strong working relationship as reliable, mature and innovative. Strive to achieve the highest possible standard, and not afraid of failure other than learning from my mistakes.

SKILLS

Familiar with Amazon Web Services.

Good understanding of the OSI reference model.

Configure, manage and troubleshooting windows server 2008, 2012 and 2016.

Managing (Install, Backup & Restore) SQL server 2016.

Configuring Cisco Devices (Switches & Routers).

Configuration of switching (VLAN, STP, and VTP), Routers (EIGRP, OSPF, and ACL).

Good understanding of IPv4 and IPv6.

Install and configure Linux 7 and CentOS 7.

Configure VPN and Firewall with windows server.

Configuring, monitoring and managing CCTV.

Configure outdoor AP to connect with head office.

Good understanding of ERP operations.

Basic understanding of java, python as well as SQL languages.

Work closely with other department to have smooth and efficient business operation.

EXPERIANCES

Asst. System Admin. Al Shamali Auto Parts Group. June 2018-Current.

Support, maintain. Monitor, and troubleshoot network infrastructure.

Assist in managing switches, outdoor AP, and other network hardware.

Install and troubleshoot printers.

Administering, monitoring and troubleshooting, windows server 2008 environtment.

Providing end-user / desktop support.

Responsible for establishing and maintaining user accounts, profiles, file sharing, access privileges, and overall network and system security.

Participate in yearly stock checking in all warehouses and shops.

Install, configure, monitor and troubleshoot CCTV.

Coordinate in purchasing IT equipment for both the existing environment and for new branch opening.

Network Technology Trainer, IDB, Macro Software Limited, March 2016-January 2018.

Provide training on CompTIA (A+, network+), Linux(RHEL 7) and Microsoft Server.

Support for classroom workstations and network.

Build and configure Virtual Machine (VMs) to give real live implementations of the topics given by IDB BIESW project authority to ensure the best outcome of the scholarship.

Trainer, New Horizons CLC, June 2014-February 2016.

Provide training on Cisco CCNA, CompTIA(Network+) and Microsoft Server 2008 and 2012.

Provided training to Bangladesh Army on windows server technology (windows server 2012).

Coordinate with facility department of ensure the high availability of classroom system and networks.

Building additional materials to enhance training.

Asst. System Admin, Saad-Musa Group, December 2013 – February 2016.

End-user support.

Perform day-to-day maintenance and installation of server, network equipment and taking regular backups.

Plan and recommend purchasing network hardware and management software.

Making yearly report on IT equipments.

EDUCATION and Training

Diploma in Master Network Engineering Program

IT, New Horizons CLC, 2014

Bachelor of Arts

Southern University, 2014

CERTIFICATIONS

Certified Solution Architect Associate -AWS

Cisco Certified Network Professional(CCNP) RS –Cisco

Cisco Certified Network Associate(CCNA) –Cisco

Microsoft Windows Server 2008 Professional(MCITP)

Microsoft Windows Server 2008 Solution Associate(MCSA)

REFERENCES

Available on request

LANGUAGES

English, Bengali, Hindi.

Contact this candidate