PERSONAL DETAILS:

Curriculum vitae

NAME : FORGWA ANDREW NUMFOR

Number : +971-**-*******

Email : adcbwh@r.postjobfree.com

Nationality : Cameroonian

Gender : Male

Languages : English and French Passport : 0792636

Visa status : Visit Visa Address : DUBAI - UAE Marital Status: Single

POSITION: WAITER

CAREER OBJECTIVE

Dedicated waiter with two years of exemplary service in the food service industry. Committed to providing helpful, fast, and accurate service to patrons. Demonstrate active listening and communication skills to ensure patrons are satisfied and happy. Experience in various settings, including family restaurants, bars, cafeterias, banquets, and room service. Comfortable serving patrons of various age ranges and backgrounds. Determined team player striving to deliver the highest quality service alongside food service staff.

ACADEMIC QUALIFICATIONS

Diploma in shipping management

High School Certificate

WORK EXPERIENCE

COMPANY: AYABA HOTEL, BAMENDA – CAMEROON POSITION: WAITER

DURATION: 2 YEARS 2015 - 2017

RESPONSIBILITIES

Assisted customer in menu determinations.

Served dishes at tables according to order.

Recommended drinks to customers.

Assisted the manager to clean and close the restaurants after the hours.

Attended monthly staff meetings and training sessions.

Take orders from and serve food and beverages to patrons.

Perform consistent check-ins with patrons to ensure satisfaction and address complaints swiftly.

Answer questions about the menu and make recommendations when appropriate or requested.

Assist a team of hosts and hostesses by greeting, seating, and thanking customers.

Communicate with kitchen staff directly and via computers.

Cleaned tables, removed dirty dishes, and replaced table linens.

Replenished clean linens, glassware, silverware, and dishes.

Supplied service staff with food.

Served patrons with water, coffee, and condiments.

Cleaned and polished furniture, shelves, walls, and equipment.

Stocked refrigerators with bottled beer and wines.

Requested and recorded customer orders and totaled orders with cash registers.

Notified kitchen staff of special orders and shortages.

Supervised a team of six employees.

Monitored and ordered food items and kitchen supplies.

PERSONAL SKILLS

Strong customer service skills, including assessing customer needs

Adhering to quality standards

Evaluating customer satisfaction and making the proper adjustments or corrections.

Excellent active listening skills and ability to give my complete attention to patrons during busy times.

Demonstrated service orientation; always looking for opportunities to serve patrons and assist other employees.

Effective at multiple point of sale software systems.

Patient and compassionate when serving patrons, making them feel at home at the establishment in which they are eating.

Solid background in organizing other wait staff and hosts, coordinating my responsibilities to ensure a smooth flow of service.

LANGUAGE SKILL:

English

French

HOBBIES:

Singing

Reading

Traveling

Music.

Sport

REFERENCES

Available upon request

I sincerely hope that my application will receive your kind attention and I am most anxious that an opportunity for an interview is given to me at your earliest convenience.

FORGWA ANDREW NUMFOR

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