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Customer Service Sales

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Salary:
2500
Posted:
March 16, 2020

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Resume:

SSSSSSSS

GERTRUDE NAKIIWU

CUSTOMER SERVICE

Contact Information

ADRESS:

Al Riga Dubai Javan building

PHONE:

+971*********

EMAIL:

adcbv2@r.postjobfree.com

SKILLS

Good communication

skills

Excellent customer

service skills

Time management

skills

Microsoft office skills

Leadership skills

Ability to cope with

Pressure

Sales technique and

maintaining the

company image

Visual merchandising

skills

CAREER OBJECTIVE

I am a skilled, passionate person with exclusive customer service and retail concepts, with experience of the industry for over 4 years both in UAE and home country with the top luxury brands and excellent educational and professional background deep, understanding of cross-cultural sensitivity in the sector. WORK EXPERIENCE

SPORTLAND GROUP

(PAIRS Alghurair Mall: Customer service (FEB 2019-2020 Summary; Attending to clients with great level of customer service to provide their needs in fashion designs and styling in branded cloths and accessories; Sketchers, converse, puma, Adidas, Lacoste, Cool way, Fessura, Gabor, Butterfly twist

KEY RESPONSIBILITIES:

Welcoming, Greeting customers and determining their needs

Be involved in stock control and management

Changing store concepts on a weekly basis to increase revenue and brand awareness throughout UAE

Assisting shoppers to find the goods and products they are looking for in sizes and colors to ensure satisfaction/Up selling is always an option

Handling Cash and card payments in store

Achieve and exceed individual sales target

Showing the live working of Merchandise stock in store and price tagging products

Receiving new stock and checking for stock needed in store in order to maintain a good flow of sales

Dusting and maintaining the store clean and tidy as per the company standards

Attending to each and every customer to fulfill their needs Banda Lodge Hotel Masaka

Waitress and mixiing cocktails (September 2015 – April 2018) Summary: Waitress with over 3 years of experience in providing excellent service to diners at quality establishments.Possesses familiarity with POS terminals and common restaurant machinary. Expert with a proven ability to upsell deserts,alcohol and apetaizers to customers. Looking to leverage my knowledge and experience as a waitress at at your restaurant.

KEY RESPONSIBILITIES:

Answering queries from customers

Took orders from customers for food and beverages, wrote down or memorized the orders; and entered information into the computer for transmittal to the kitchen

Ensured that customers are enjoying their meals or that they do not have any problem with their food.

salads Performed other duties like brewing coffee and preparation of and appetizers.

Stayed alert for customer’s requests and be prompt to address them

Checked their identification to make sure that they meet the minimum age requirement for consuming alcoholic beverages

Informed patrons the restaurant’s daily specials

Served foods and beverages promptly.

EDUCATION BACKGROUND

2013-2015 YMCA: CERTIFICATE IN COSMETOLOGY

201O-2013 UGANDA CEERTIFICATE OF EDUCATION

DICLERATION

I hereby certify that to the best of my knowledge and belief that the information provided above is true, authentic and complete to the best of my knowledge. GERTRUDE NAKIIWU

OTHER SKILLS

Listening skills

Ability to cope with

pressure

Comfortable to

work in shifts

Cultural awareness

Committed to

fulfilling individual

and company

targets

Goal driven

perspective

Language Proficiency

English: Fluent

Luganda: fluent

PERSONAL PROFILE

Date of birth

01-August-1993

Marital status

Married

Visa status

Visit visa

Nationality

Ugandan



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