Executive Summary

relationship manager with extensive professional experience in business development, account and client management, trusted business advisor and expert in process improvements. As a business owner for the previous 20 years, I have built many transferrable skills that will enable me to work in a Professional environment that has a culture of winning. I am a results-oriented professional adept at pursuing and securing new business leads in new and existing markets, driving profitability and leading our Team. Resolute producer skilled in developing action plans and strategies to enhance customer success. High extrovert that allows me to build relationships quickly and leverage into new opportunities.

AREAS OF EXPERTISE

Organization

Client Engagement

Time Management

Problem Solving

Passionate

Creative

Negotiation Sales

Consistent winner

Exceptional Listening Skills

Strategy Implementor

SELECT ACCOMPLISHMENTS

oGrew Carolina Appraisal consistently year over year by 10% the previous 5 years

oBuilt a business in Real Estate that survived the Great Recession based on grit, persistence and effort

oCreated a new revenue stream by targeting one of the largest Home Builders in Charlotte and created a new program for them that saved them “time and money” and allowed me to add over 30% in additional revenue

PROFESSIONAL EXPERIENCE & ACHIEVMENTS

Carolina Appraisal & Real Estate Group – Charlotte, NC 1996 – Present

Owner/Sales Manager

oResponsible for creating and generating 100% of my sales leads

oWork directly as our Account Manager to our clients to ensure the highest level of satisfaction

oWorked with my largest customer, Ryan Homes, for over 20 years due to superior customer retention and high service levels

oExcellent Face to Face sales producer due to a highly extroverted personality and effective listening skills

oManaged the entire business to include front and back office deliverables

oRebranded client’s sales presentation that was used for their National Sales Meeting

MORE EXPERIENCE

Marvin Ridge High School

oMen’s Varsity Coach 2014-2020

Charlotte Eagles: U17

oMen’s Assistant Coach 2016-2020

Weddington United Methodist Church

oChairman: Board of Trustees 2015-2017

oExecutive Council 2015-2017

oChurch Council 2017-2020

EDUCATION:

APPALACHIAN STATE UNIVERSITY, Boone, NC

BACHELOR of SCIENCE, Business Administration

Varsity Soccer Player